Prateek Kotnala

Hi, I’m Prateek Kotnala — an operations and retail leader with over 7 years of experience driving efficiency, performance, and customer satisfaction in fast-paced retail environments. I specialize in store operations, logistics, inventory management, and team development, with a passion for building strong, motivated teams that deliver exceptional results.

Throughout my career with brands like Crate and Barrel and Banana Republic, I’ve led large cross-functional teams, optimized fulfillment processes, and implemented systems that improved accuracy, speed, and profitability. I’m certified in Supply Chain Management and Project Management (Google), which helps me combine analytical thinking with hands-on leadership to achieve operational excellence.

I’m passionate about continuous improvement, mentoring others, and creating positive work environments that foster collaboration and growth. Whether managing logistics workflows, leading a sales team, or ensuring a flawless customer experience, I bring energy, adaptability, and a results-driven mindset to every challenge.

🔹 Key Skills: Operations Leadership | Retail Management | Team Training | Supply Chain | Process Improvement | Customer Experience | Inventory Control | Data Analysis

Always open to connecting with like-minded professionals and exploring new opportunities to grow and contribute. Let’s connect!

Results-oriented Operations and Retail Leader with over 7 years of experience driving team performance, logistics, and operational efficiency for leading retail brands such as Crate and Barrel and Banana Republic. Skilled in optimizing fulfillment workflows, improving inventory accuracy, and elevating customer satisfaction in high-volume retail environments.

At Crate and Barrel, I led a 40–50-member team, streamlining online order fulfillment processes to boost speed by 15% and reduce shipment delays by 10%, while maintaining 95% inventory accuracy. At Banana Republic, I advanced from Sales Associate to Sales Lead, developing strong merchandising, customer engagement, and team training expertise.

Certified in Supply Chain Management and Project Management (Google), I bring a balance of strategic thinking and hands-on leadership, consistently delivering results through collaboration, data-driven decisions, and operational excellence.

Bachelor’s degree in International Business and Marketing from Douglas College, with additional studies in Business Administration (BBA) from FLAME University. Certified in Supply Chain Management, Project Management (Google), and Generative AI for Project Management, with specialized training in inventory management, demand planning, and supply chain operations. This combination of academic and professional certifications has strengthened my analytical, leadership, and process optimization skills in retail and logistics environments.