
Priyank Patel
Customer Service / Support
About Priyank Patel:
I was completed my post graduation in data analytics for business from st clair college.
Experience
Technical Support Representative (Expert Web Designing) May 2019 – Mar 2021
- Maintain database of field service issues and communicate effectively with other departments.
- Prepare, present, and maintain training programs.
- Work with fleet customers and the Fleet Manager
- Utilize tools and equipment appropriately and effectively.
- Work with fleet customers and the Fleet Manager
- Provide technical knowledge and firsthand experience to resolve unique or difficult warranty claims.
- Identify and elevate to the appropriate persons any “significant” issues reported. These include, but are not limited to, aircraft accidents, safety of flight concerns, legal concerns, press releases, etc.
- Host visiting customers/operators/partners (both current and potential)
- Ensure timely response and projects are kept within the specified timeline and milestones are met.
Education
EDUCATION
Data Analytics for Business Jan 2021 - Apr 2022
St. clair college, Windsor, ON, Canada
Bachelor of Computer Application July 2015 - Apr 2018
Kadi Sarva Vishwavidhyalaya, Gandhinagar, India
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