Puneet Saini

Dedicated and results-driven Business Analyst with a comprehensive background in innovation and technology. Proven expertise in developing business cases, leading requirements analysis, and implementing information systems. Seeking to contribute dynamic skills in service needs assessment, procurement, and organizational transformation to the role of Business Analyst Innovation and Technology.

PROCESS ANALYST AT SOBEYS, MISSISAUGA, ONTARIO AUG 2022 – AUG 2023 

• Developed Winshuttle scripts within SAP for multiple teams under CFIN 2.1, resulting in a 60% reduction in time and workload. • Oversaw the shared services inbox for Continuous Improvement & Ancillary Services, efficiently assigning tasks to associates and updating involved parties to optimize business processes. • Led Continuous Improvement projects, resulting in an annual savings of $20,000 and a 60% reduction in time and workload through the implementation of Winshuttle scripts within SAP. • Demonstrated advanced expertise in planning, designing, implementing, documenting, and assessing processes. • Collaborated with the Finance Retail Accounting team to manage and document monthly KPI reports for VPs. • Formulated project plans with defined timelines for crucial phases, coordinating with teams to manage priorities, resolve gaps, and complete tasks ahead of schedule. • Provided ongoing support for process evaluation, offering hands-on expertise in improvements, delivery, and implementation, collaborated with departmental managers to enhance efficiency in various business processes. • Identified opportunities for process improvement, collaborating with others to design and recommend processes aligned with objectives. • Proposed solutions for identified concerns and streamlined procedures for maximum efficacy, providing consultation and guidance on proper operating systems. • Identified and analyzed anticipated costs and benefits of alternative solutions, fostering informed decision-making. 

BUSINESS SYSTEM ANALYST INTERN, CITY OF WINNIPEG –WWWD, WINNIPEG MARCH 2022 TO MAY 2022

• Delivered technical support with the user testing of the project HAZMAT, utilizing Agile methodologies. • Collaborated with client teams and stakeholders in the discovery, documentation, and categorization of user stories using Agile methodologies, including Jira for tracking. • Thrived in dynamic environments by effectively managing changing priorities and consistently delivering high-quality results ahead of schedule. Demonstrated detailed knowledge of the business process being followed in the project environment. • Translated user needs into business requirements to inform development and Validated test plans and constructed test cases, contributing to robust testing processes and high-quality deliverables. • Led and participated in Kaizen events, driving improvements in operational processes, and achieving enhanced departmental productivity. • Led various Continuous Improvement, Functional Improvement projects, achieving considerable annual savings. • Trained application users to ensure understanding and familiarity with the new efficient inspection method and sample submission method. • Partnered with developers to resolve the reported bugs and various technical issues; performed follow-ups to ensure full resolution; documented commonly occurring events to standardize actions taken. • Executed usability testing using JIRA to verify whether all user requirements were catered to by the application. • Created usability reports; reported test results, including errors, defects, and statistics; presented findings and recommendations to senior leadership. • Conducted impactful training sessions resulting in a 20% increase in user confidence and operational efficiency. • Prepared a simple and detailed user manual for the application, for an intended novice user. • Conducted UAT sessions to gain user confidence and approval; interpreted the results to identify opportunities for improvement. • Worked closely with product owners and internal/external stakeholders to prioritize and maintain the product backlog and roadmap. • Established and maintained relationships with key vendors, supporting them on process and technology requirements.

 BUSINESS ANALYST INTERN AT INDIAN RAILWAYS, PUNJAB, INDIA JUNE 2017 TO JULY 2017

 • Collaborated in the development of the Agile assembly plan for load testing of diesel locomotives, adhering to Lean Six Sigma principles. • Coordinated with the process and risk analysis team in the fabrication and assembly of diesel and electric. engines from 600hp to 9000hp and collaborated seamlessly with cross-functional teams, establishing and maintaining positive relationships with departmental managers to enhance overall efficiency. 

BUSINESS ANALYST AT VIRTUSA, INDIA AUG 2017 - MAY 2019 

• Led a team of five employees in a capital market setting to handle business tasks. • Analyzed important parts of the business to assess the factors that drive success and described the findings in presentations. • Applied advanced problem-solving skills to analyze and resolve issues impacting business operations, demonstrating a commitment to excellence in achieving organizational goals. • Designed UML architecture, software analysis, ETL processes, CRM, software components and object design. • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance. • Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation, and relocation strategies. • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement, mapped process activities to identify shortfalls and used to rectify operational inefficiencies. • Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and need

BUSINESS ANALYSIS UNIVERSITY OF MANITOBA – WINNIPEG, MB, CANADA 

• Achieved Academic Excellence by maintaining a GPA of 3.90 while on the Dean's Honor Roll. • As a team leader, completed a real-time capstone project on business intelligence with stakeholders. • Practical scenarios were used to study Project Management, SQL, ERP, and cloud services