About Rajveer Kaur:
I I am passionate about Customer Service. I know the importance of making a customer leave the place with a smile. Alongwith years of experience in customer service, I have worked in food and personally I love cooking.
Experience
Heera Enterprises Ltd. |Aug 2021-Present| Surrey, BC
Office Administrative Assistant
- Greet the visitors and answer telephone and electronic enquiries. Relay telephone calls and messages.
- Send invoices to al the clients for their payment and other service charges.
- Scheduling appointment of clients with authorized representative.
- Responsible for collection of payments from clients.
- Organize files and establish office procedures.
- Ensure the response to all emails and voice messages within at least 24-48 hours.
- Record and prepare minutes of meetings, organize video conferences.
Buy Low Foods |Aug 2020-Present |Edmonds, BC
Back-Up Head Cashier (Supervisor/ Lead Hand) | March 2022- Present
- Responsible for key-holding, store safe and store alarm.
- Efficiently stock and display product in a neat and appealing manner.
- Supervision of staff in the store manager’s absence, including communicating expectations and giving direction.
- Provide effective training for new employees.
- Deal with customer queries and complaints in a professional and timely manner.
- Adhere to safety policies and regulations.
- Provide a safe and clean store environment to protect both staff and customers.
- Motivate the team to increase sales, exceed budgets and profit goals, while ensuring operational efficiency.
- To perform other duties and tasks assigned or required as consistent with the nature and scope of the position.
- Responsible for daily paperwork and dealing with cash and deposit.
- Ordering and restocking lottery and tobacco products.
- Work within established policies and procedures for the Store regarding: Customer Service, Inventory, Invoicing, Staffing, Pricing, Health & Safety, Receiving and Ordering.
Cashier | Aug 2020-March 2022
- Cash handling while following health and safety measures due to Covid-19.
- Providing prompt customer service to all guests.
- Following cash-in and cash-out procedures.
- Restocking shelves by FIFO rule along with block and facing products.
- Performing all tasks assigned or required.
- Selling lottery and tobacco products in fast-paced environment.
New York Fries |Sept 2019- Nov 2019 |Victoria, BC
Team Member
- Facilitated proper handling of cash along with kitchen equipment including fryers, condiment station, backstock and fountain machine.
- Opening the store on my own along with restocking the delivery and completing the paperwork.
- Increasing the sales by suggestive sampling and upsizing techniques.
- Preparing food following food safety measures along with customer’s needs.
- Ensuring to keep the place clean.
7-Eleven |February 2018 – March 2019 |West Vancouver, BC
Certified sales Associate
- Providing excellent customer service along with
- Preparing food and maintaining the food display following food safety.
- Block and facing the items on the shelves and restocking delivery following FIFO rule.
- Performing the tasks assigned including the temperature log for both hot and cold food.
- Operation POS register and handling cash along with lottery sales.
Domino’s Pizza |June 2017- October 2017 | Surrey, BC
Team Member
- Providing customers with prompt service and maintaining hygienic work atmosphere.
- Preparing food on make line along with restocking the condiments.
- Ability to work individually and in team.
- Facilitated working with the pizza oven and fulfilling customer’s needs.
- Taking orders including on phone and handing the payments.
Tab Labs Inc |Feb 2017- May 2017 | Langley, BC
Packer
- Exceptional knowledge of general warehouse arrangement.
- Maintaining proper stock levels on lines to achieve company goals while adhering to policies and procedures.
- Measuring, weighing and counting products and materials.
- Inspecting finished products for quality as well as according to customer’s specifications.
Education
Associates Of Science In General Scien from Kwantlen Polytechnic University, Surrey
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