Ramandeep Kaur

 Hello, I'm Ramandeep Kaur, a dedicated and motivated individual currently pursuing a degree in Strategic Global Business Management at Conestoga College. I bring with me a valuable three-month experience as a Team Member at Tim Hortons, where I honed my customer service and teamwork skills. This experience has instilled in me a strong work ethic, attention to detail, and the ability to thrive in a fast-paced environment. In addition to my time at Tim Hortons, I have also served as a Retail Sales Associate at Easy Day, further enhancing my customer-centric approach and sales acumen.                       My experience in customer service has also cultivated my ability to communicate effectively and adapt to diverse situations, making me a valuable asset in a team-oriented workplace. I am confident that my dedication, willingness to learn, and strong work ethic will contribute positively to the success of a team.

             Team member, Tim Hortons

Scarborough, Ontario |May 2023 – August 2023

•  Operate cash registers to accept payments for food and beverages.
• Maintain sanitation, health, and safety standards in work areas.
• Prepare and serve beverages such as coffee and drinks.
• Take and prepare to-go orders and inspect dining and serving areas to ensure cleanliness and proper setup.
• Contributed to team success by completing jobs quickly and accurately.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Addressed and resolved customer complaints in a polite and professional manner.                                                                                                                                                                                                                                                             Retail sales associate, Easy day

            Uttarakhand, India |August 2017 - October 2018

• Provided exceptional customer service by assisting customers with inquiries, locating products, and resolving concerns courteously and efficiently.
• Actively engaged with customers to promote store products and services, effectively upselling additional items to maximize sales.
•  Accurately handled cash transactions, processed payments, and maintained cash register accuracy while following established cash-handling procedures.
• Contributed to store inventory management by restocking merchandise on shelves and racks, ensuring products were well-organized and visually appealing.

Strategic global business management •2024  

Conestoga College 

Kitchener, Ontario

Master of Business Administration • 2020

Uttarakhand Technical University

Uttarakhand, India