Rana Ranjodh Singh

Highly motivated and results-driven Sales Associate with a proven track record of exceeding sales targets and delivering exceptional customer service. Excellent communication and interpersonal skills, coupled with a keen ability to build rapport and establish lasting client relationships. Adept at identifying customer needs and recommending appropriate product solutions. Eager to contribute my expertise to a dynamic team and drive business growth through dedication and passion for sales.

Rental Sales Representative RUSH Truck Centers - Sudbury, ON|06/2023 – Current

• Develop and Co-ordinate sales and marketing programs and strategies for new rental accounts.
• Manage existing rental customers providing customer service and conflict resolution.
• Greeting customers, providing product information, and offering guidance to help them make purchasing decisions.
• Staying up to date with product features, pricing, and promotions, and participating in training sessions provided by the company.
• Processing transactions, handling cash, credit card transactions, and maintaining accurate records.
• Actively engaging with customers to promote products or services, upsell when appropriate, and convert potential leads into sales.
• Initiating follow-up with customers after the sale to ensure satisfaction, address any concerns, and encourage repeat business.
• Coordinate rental reservation and substitute vehicle requirement.
• Provide National account support.
• Utilize lead program and CRM to develop and expand our customer base.
• Other related duties as assigned.

Sales Associate CNB Computers - Mississauga, ON|02/2020 – 07/2022

• Identifying, qualifying, and securing business opportunities; coordinating new business development activities; developing customized targeted sales strategies.
• Building business relationships with current and potential clients.
•  Understanding client needs and offering solutions and support, answering potential client questions and follow-up call questions.
• Collaborating with sales and leadership to secure, retain, and grow accounts.
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
• Creating and maintaining a list/database of prospect clients maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
• Collaborating with senior management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

Cards Advisor/Customer Service RBC Royal Bank of Canada - Mississauga, ON|07/2022 – current

• Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch. 
• Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact. 
• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions. 
•  Understand & resolve client concerns, where possible, at first point of contact. 
•  Educate & assist clients with using RBC digital capabilities. 
•  Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Humber Institute of Technology and Advanced Learning |   Toronto, ON | 04/2021 

Diploma: Financial Services

• Major in CSC, Financial Planning,
• Canadian Securities: - Enrolled in Canadian Securities course.
• Financial Products and Services: - Profound knowledge of products and services in Canadian financial industry.
• Insurance: - Deep understanding of Insurance sector.
• Financial Planning: - Enrolled in financial planning course.
• Currently enrolled in accounting, business, commerce, mathematics, and statistics.
• 3.7 GPA