About Rapheal Brown:
Dear Sir/Madam.
Please accept the enclosed resume as an application for employment as a Collection Agent. I have several attributes that I feel will contribute in beneficial ways to your company as I possess a wide variety of employment experiences including customer service, telemarketing, and office duties.
My previous employment has provided me with opportunities to work with minimal supervision. Further, I am a highly motivated individual with excellent written and verbal communication skills as well as efficient problem solving and interpersonal skills. I am confident that these together with my other qualifications make me an ideal candidate for a position within your company.
I look forward to the opportunity to meet with you at your convenience, for an interview to further discuss ways in which my qualifications can benefit your company. Thank you in advance for your time and consideration.
Sincerely,
Experience
To attain a position as an Outbound/Inbound Customer Service Representative with your company where I can apply my relevant skills and prove my capabilities in a challenging and dynamic call centre environment providing solutions to customer service, support, product and payment issues.
Education
Community Outreach Canada, Toronto May – July 2023
Customer Service Training Certificate May – July 2023
Cultural Integration and Communication Certificate May – July 2023
WHMIS Certificate May – July 2023
First Aid/CPR Certificate May – July 2023
Lakehead University, Thunder Bay, ON 1999 – 2003
Chemistry Degree
Our Lady of Mount Carmel Secondary School, Mississauga, ON 1994 – 1995
OSSD
Modern College of Science and Technology, Accra, Ghana 1985 – 1989
Auto Mechanics Certification
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