beBee background
Professionals
>
Vancouver
Ravindra Jayasinghe

Ravindra Jayasinghe

Computer hardware software and network Technician

Customer Service / Support

Vancouver, Metro Vancouver Regional District

Social


About Ravindra Jayasinghe:

A diligent computer technician with over 15 years of expertise in hardware, software and operating system installation troubleshooting. Possess comprehensive knowledge in working with world-leading computer brands ASUS and Dell. A Dell Certified Technician with excellent skills in image assistant and tech support. Highly punctual and a dedicated team player who had delivered beyond expectations and therefore had been rewarded. Developed outstanding interpersonal and communication skills which enhanced the customer satisfaction rate of the company. A lifelong learner who believes in professional development as a key to personal success as well as the success of the organization I serve. Hence, looking for opportunities as computer hardware or a network technician overseas to expand my knowledge and expertise.

Experience

Senior Technical Sales Officer (Dell Certified Technician)

Singer (Sri Lanka) PLC                                                                                                                                                          January 2005 – July 2023

NVQ Level 4 – Computer Hardware and networking troubleshooting

Computer A+ Certificate

Dell Certified Technician:

  • Dell Image Assistant, Self-Dispatch and Tech Support Technician
  • Prodeploy Client Suite Administrator.

Handled ASUS and Dell Notebookrepairs including the hardware, softwareand operating system.

  • Identified prevailing laptop malfunctions causedby an incorrect minor settingthat necessitate the replacement of hardware and/or the entire operating system.
  • Repaired a varietyof peripherals, such as input and outputdevices of ASUS and Dell laptops.
  • Rebuilt or configured parts according to customer specifications using new softwarepackages.
  • Assembled the parts and components into laptops.
  • Collected and compiledoperational data and aid in the creationof estimates, timetables, specifications, and reportsin order to meet quota requirements.

Education

NVQ Level 4 Certification - Computer and Networking Troubleshooting

National Apprentice and Industrial TrainingAuthority                                                              2006

CompTIA A+ Certification Course– Computer Hardware

IDM Campus,Sri Lanka                                                                                                                      2009

Professionals in the same Customer Service / Support sector as Ravindra Jayasinghe

Professionals from different sectors near Vancouver, Metro Vancouver Regional District

Other users who are called Ravindra

Jobs near Vancouver, Metro Vancouver Regional District

  • BYG Tech Company Vancouver, BC

    We are seeking a highly skilled on Call Technical Support Engineer to join our dynamic IT support team. · In this role, you will provide expert assistance to our clients and internal teams ensuring seamless operation of their computer systems networks and software applications. · ...

  • Arista Networks Vancouver

    Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.We leverage the latest advancements in cloud computing, artificial intelligence, · and software-defined networking to provide our clients with a ...

  • Nature's Path Foods Richmond

    The IT Support Analyst involves being the first point of contact for internal users experiencing technical issues, · Serve as the primary contact for internal users seeking technical assistance, · Diagnose and resolve technical problems via phone, email, and in-person support. · ...