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Rawan Azzam

Rawan Azzam

Administration Office

Administrative

London, Ontario

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About Rawan Azzam:

As an Administrative Officer at Mountain Stone, I manage key administrative operations, including document management, purchase order processing, vendor relations, and customer service. My role requires precision, organization, and effective communication to ensure seamless workflow and operational efficiency.

Previously, as an Administration Assistant at WFCU Credit Union, I honed my expertise in legal administration and contributed to maintaining high operational standards. My experience at Al-Huda School further strengthened my skills in financial processing, data accuracy, and problem resolution.

My approach to administration is rooted in fostering an environment that values productivity, superior customer service, and teamwork. With a passion for organization and efficiency, I am committed to continuous professional growth and making meaningful contributions to any team I am part of.

Experience

I am an experienced administrative professional with a strong background in customer service, call center operations, and legal assistance. As an Administrative Officer at Mountain Stone, I manage daily office operations, document processing, vendor relations, and compliance to ensure efficiency. Previously, I worked as an Administration Assistant at WFCU Credit Union, gaining expertise in legal administration and workflow management. My experience at Al-Huda School enhanced my skills in financial processing, data accuracy, and problem resolution.

I worked as a Customer Service Representative  at Ontario Health, where I managed incoming calls, addressed client needs and complaints, booked and rescheduled appointments, maintained client records, and submitted reports to my supervisor.

 Additionally, I have volunteered in various community programs, further developing my communication and problem-solving abilities. With a detail-oriented and solution-driven approach, I am committed to fostering productivity, teamwork, and exceptional service in every role I undertake.

Education

  • Diploma of Office Administration- Executive from St. Clair College, Windsor, ON (May 2023)
  • Diploma of Legal Office Assistance from Windsor Career College, Windsor, ON (May 2019)
  • Bachelor of Business Administration from Sanaa University, Qatar (May 2013)

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