Ray Sayyah

I've been in Customer Service/Sales for over 15 years including 6 years of managerial position. That also includes procurement, Information Technology and negotiation of contracts, and Customs Border Officer. Recently I've been in hospitality business for Hotel and Air Reservation as a side job. I believe in learning a lot, putting myself in other people shoes, being professional and most importantly getting along with other as a team player.

• Management career with proven track record of increasing sales, establishing and exceeding customer expectations. - Over two years’ experience being Customs Release Officer and Import Analyst. 
• Over 15 years of experience in customer service, procurement, Information Technology and negotiation of contracts, that also includes Hotel and Hospitality.
• Professional manager with a strong work ethic and attention to detail.
• Strong leadership, problem solving and communication skills.
• Customer Care Representative/Help Desk Administrator with over 15 years of experience diagnosing and resolving technical/customer inquiries which also includes advanced technical support. - Proficient in Windows-based environments, Internet, Adobe Acrobat Professional, Adobe Photoshop, and MS Office applications. Strong working knowledge of Telecommunications Products and Services. - Able to clearly understand problems and find positive solutions through use of troubleshooting, problem solving, teaming and communication skills.

Information Technology                                                                                                                

Ontario College            

Information Technology Certification

System Administrator                                                                                                                   

St Clair College • Windsor        

University Graduate

High School Diploma