Rebirose Erlwin Pacada-Ortilla

2+ years of combined experience in working at a cafe located in a tourist spot area. Adept in customer service, beverage and food pairing, inventory management, cash handling process, coffee recipe and coffee business concept crafting.
 

Cashier | December 2021 – January 2023
Well Beaned Coffee
•Took food and beverage orders, prepared and delivered them to tables for at least 20 customers per day quickly and effectively
•Greeted customers and provide positive interactions
•Helped customers by answering questions and offering suggestions
•Maintained store inventory by ordering, receiving, stocking supplies and replenishing the pastry supplies and other items on display
•Maintained cleanliness of the dining and brewing area to keep them sanitized and welcoming to the customers
•Have a working knowledge in using the POS system and cash handling processes

Administration Staff | October 2021 to November 2022
IEP Trucking and General Services
• Assigned in the organization of files, schedule and payroll
• Provided administrative and secretarial support and coordination for the entire team
• Manage office supplies including ordering and distribution

Certificate on Legal Assistance| Present
RRC Polytech, Winnipeg MB

Bachelors Degree in Development Communication| June 2012 to June 2016
University of the Philippines, Los Baños