Reginald Smith-Koomson

Growth-focused sales leader with 8+ years’ accomplishment stewarding product sales to ensure customer loyalty, satisfaction, retention, and continuous organisational growth.

Mary Brown's Chicken, Sarnia, Ontario May 2024 - Present

Line Cook

• Restocked stations with essential supplies, ensuring 100% availability during peak service

hours.

• Prepared and cooked over 150 dishes during shift, following precise recipe instructions to

maintain quality and consistency.

• Coordinated cooking times and prioritized tasks to attain a 95% on-time order preparation

rate.

• Maintained a clean and organized station, enhancing workflow twice as fast and upholding

hygiene standards.

Nexans Kabelmetal Ghana Ltd, Tema, Ghana October 2017 - April 2024

Sales Manager

• Oversaw product sales development and growth, directing strategy and execution of new

product and program initiatives to achieve sales targets, generating over $4 million in annual

profit.

• Authorized to represent Managing Director to close & sign deal of $2M in mining sector in

2020.

• Recognized for superior professional skillset in organization and moved up in

manufacturing department generating a sales volume of $905K in year 2022.

• Cultivated past customers, assessed customer purchasing needs, identified pain points, and

trained sales staff on customers return & retention programs leading to thrice customer

retention than before.

• Resolved customer's issues leading to 95% higher positive customer experience reviews.

• Selected by group management to participate in Customer Relationship Management (CRM)

mobile application training program at Morocco and then trained 20 in-house sales teams

and senior management.

Dab Water Pumps, Nesstra, Ghana April 2016 - September 2017

Sales Manager

• Managed business development operations including biannual product training for sales and

marketing teams. Supervised customer relationship management operations leading to sales

growth of more than EURO 600K in year 2017.• Accomplished outstanding sales performance in 2016, leading an increase in yearly target to

€443K.

• Executed meticulous product sales programs, resulting in € 30K reduction in operational

costs over one year.

ABB / Phillips Lighting, Nesstra, Ghana September 2015 - September 2017

Business Development Manager

• Delivered outstanding sales operations performance for Philips Lighting led to $35,000

reduction in operational costs within first six months.

• Created, developed, and executed ABB product sales promotion strategies designed to

exceed monthly, and quarterly sales targets.

• Negotiated new sales tenders and closed yearly sales ABB panel contracts worth $250,000

with top businesses in hospitality industry: Best Western Hotel, Kempenski, Movenpick, and

The Palms at Takoradi, Ghana.

• Delivered targeted training programs to sales teams, achieving a 30% faster adoption rate of

new sales policies across three regional offices.

Vivo Energy Ghana Ltd, Accra, Ghana September 2014 - September 2015

Aviation Sales Analyst

• Demonstrated a passion for driving aviation fuel sales, following through on commitments,

process efficiency, and time management. Upselling of aviation fuel products with emphasis

to exceed planned annual sales targets by $650,000.

• Secured $600,000 in sales tenders by cultivating strong customer relationships and

advertising products to airlines, including British Airways, Vueling Airlines, Iberia Airways,

UV Air, and Titan Airways.

• Activated and operated new aviation customer accounts of Air Burkina, Air Cote D'Ivoire,

Jetex, and United Aviation Services running into $400,000 of annual budget.

Lambton College - Sarnia, ON May 2024 - Present

Post Graduate Certificate in Business Management,  GPA - 3.6/4.0

Ashesi University College - Berekuso, Ghana August 2010 - June 2014

BSc. Business Administration, GPA - 3.5/4.0