Richard Galipeau

Determined and decisive problem solver who uses Lean and Six Sigma methodology to drive process improvements that eliminate waste from processes and increase productivity. Identify root cause of issues, documenting and effectively implementing innovative solutions with clear, understandable, actionable, achievable, and measurable steps. Hands-on leader adept at building strong teams in multidisciplinary environments. Leverage 2-way communication for translating client and stakeholder needs into business process development.  Expertise includes: 

Procedural Documentation | Quality Improvement | Project Management & Execution |People Management 

Root Cause Analysis | Lean Master | Six Sigma | Kaizen |5S | Value Stream Mapping | Just in Time | DMAIC 

I started my Career at entry level positions at the Royal Bank and quickly moved my way into middle management positions.  In 1998, when RBC, TD and BMO created a company called Symcor, I continued in Management roles in various departments helping build the new image of the company.  In 2005, I joined the Operations team and lead multiple projects to introduce new Methodologies of working into various departments.  In 2008, I began my journey into Lean Six Sigma which focused on improving productivity in all areas of the company.  In 2010, I obtained my Lean Master certification from the Mouvement Québécois de la Qualité.  In 2011 I became responsible for the staff across all of our sites in Canada for both the Quality and Productivity Improvement teams until 2020.  In 2020, I joined Novitex to lead the mailroom and later Manage the mailroom and Print Shop in multiple sites until Feb 2025.

During my Career with RBC and Symcor, I completed multiple internal and external course to improve my management skills, including Six Sigma Yellow and Green Belt certification and in 2010, my Lean Master Certification.