Ritu Singh

With over 2 years of experience as a Project Coordinator and a Customer Support Associate, I have dedicated myself to maximizing productivity and empowering others to excel by adeptly handling diverse responsibilities encompassing sales, management and customer care. My organized and detail-oriented approach enables me to efficiently manage and prioritize tasks. I am a people's person who loves to actively participate in productive conversations, brainstorm and work towards a specific goal in a deadline-driven fast working environment.

• Utilized and engaged with customers and stakeholders by active listening, communication, interpersonal skills to deliver a high-level service. 
• Applied problem-solving skills to identify root causes and implement effective solutions.
• Experience working with a diverse population.
• Demonstrated multitasking and self-management for efficient task prioritization, resulting in a 10% improvement in project delivery time.
• Showcased organizational and time management skills by completing high-volume tasks in a busy service environment with high level of accuracy and attention to detail.
• Proficient in Zoom, Microsoft suite, Google Workplace, web navigation, and the ability to quickly adopt new software applications.

Project Management                                                                         September-April 2024

George Brown College, Toronto, ON

Bachelor of Arts (B.A.) Human Resources Management                                                      May 2020

College of Vocational Studies, University of Delhi, New Delhi, India

Project Report on Evolving Labour Dynamics due to Globalization