Riya Pal
Customer Service / Support
About Riya Pal:
Information and Technology graduate. Currently working at Walmart as a Customer Service Representative.
Experience
Providing optimal Customer Service from past 1.5 years. Demonstrated reasonably good sales techniques and communication skills resulting in increased sales of Walmart Reward's Mastercard. Brilliant interpersonal and communication skills to resolve customer’s problems and making sure to turn it into a positive experience.
Education
Certificate in Information Technology with major in Software and Internet development.
- Building Websites using JavaScript, CSS, HTML5
- Learned Business Principles to apply in real life situations and developed related knacks
- Gained hands-on experience in working with computer hardware and troubleshooting
- Proficient in working with Microsoft Office Suite
- Gaining a lot of experience in working with Virtual Desktop, Group Policies and PowerShell
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