RJ Centeno

Dear Hiring Manager,

My name’s RJ, I’m an IT professional with over 10 years of experience specializing in IT infrastructure, Client Service Management, and Managed Services.
 

I have extensive experience with the ITIL framework (Service Request, Incident Management, Problem Management, Change Management, Configuration Management, and Knowledge Management). I spent many years of my career working with clients, building client relationships, and managing multiple teams.

I’m worked as a Senior Customer Operation Project Manager at Open Text Corporation, an Information Management Software Company headquartered here in Waterloo, Ontario but I am moving to Alberta province.

I finished my post-graduate certificate in IT Project Management at Seneca College, Toronto. I know that with my strong work ethic, proven management skills, and ability to successfully thrive in a multicultural work environment I will do well in your organization.
 

Sincerely,
RJ Centeno

A highly driven IT professional with over 10 years of experience working for multinational companies including Open Text Corporation, Hewlett-Packard, Symantec Corp., Wells Fargo, DXC Technology, and Indra Sistemas. Specializes in IT operations management, Service Delivery Management, IT Infrastructure management, project management, client service management, and managed services. With extensive experience leading virtual teams spread throughout different regions globally. Adept at building client relationships and collaborating with cross-functional teams at a global enterprise level.

I completed Post-Graduate Certificate in Project Management in Information Technology at Seneca College, Toronto.