
Robert Cocuzzo
Tourism / Travel / Hospitality
About Robert Cocuzzo:
With over 20 years of experience in the hotel industry, I have extensive knowledge of the hospitality industry, from customer service to operations management. I have worked in various roles and have a proven track record of success in overseeing operations, increasing revenue, and providing exemplary customer service. I have a passion for the industry and am confident I can provide valuable expertise to any organization.
Experience
I have extensive experience in the hospitality industry, having worked in a variety of hotel settings over a span of years. During this time, I have developed a strong understanding of the various aspects of hotel operations, from front desk management to housekeeping and sales. I have built strong relationships with guests and colleagues alike, while also gaining an appreciation for the importance of customer service and satisfaction. I have also gained experience in the development of hotel marketing strategies, providing valuable insight into effective promotion techniques. My experience has enabled me to provide a high level of service, ensuring guest satisfaction and a successful hotel experience.
Education
Event Management Certificate (Honours) | Humber College | Toronto, ON 2012
Travel & Tourism Diploma | Seneca College of Applied Arts & Technology | King City, ON 2005
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Jobs near Edmonton, Alberta
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West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
The Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. · Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk, Night Audit, Switchboard, Guest Services and FLH Essential ...
Edmonton, AB TT J1 month ago
- Work in company
Assistant Front Office Manager
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
The Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests.Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk... · ...
Edmonton1 month ago
- Work in company
Assistant Front Office Manager
West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
The Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. · ...
Edmonton, Alberta1 month ago