Roberto Velasquez

To utilize my customer service skills and experience to drive sales opportunities and increase

opportunities for an established organization. My goal is to provide exceptional customer

support, build strong relationships, and provide outstanding service to increase customer

satisfaction and loyalty. With a passion for understanding customer needs and a proven track

record of achieving sales targets, I am committed to contributing to the success of the company

while continuously improving my skills and knowledge in the field.

Demonstrated leadership by guiding other individuals and teams to reach objectives.

Implemented and adapted to ongoing changes in store operations, effectively

communicating sales targets and forecasting sales trends.

Actively engaged in hands-on participation, motivating and guiding staff to achieve daily goals

Responsible for creating and optimizing daily/weekly store layouts and showrooms to

foster promotions.

▪ Brock University, Bachelors of Honours Public Law, St. Catharines.
▪ Niagara College, Business Administration Diploma, Niagara-On-The-Lake.