Robyn Rojas

Customer Service/Sales Associate/Data Entry/Administration 

ARITZIA, North York, ON - Boutique Associate

March 2019 - Dec 2020

-organize sales floors, and stock out new products from shop storerooms. supports business operations during peak seasons, summer or winter holidays. stocking shelves, material handling, and outdoor manual labour.

MCDONALD’S, Scarborough, ON  - Crew Member 

August 2018 - Jan 2021

-Greeted clients and provided exceptional customer service by greeting, listening to, and assist clients with orders and inquiries while demonstrating an excellent knowledge of products. 

- Handled cash, debit and credit card transactions using POS systems, collecting payments from clients in a prompt and friendly manner

-Resolved all customer service issues and inquiries in a friendly, professional manner, providing appropriate solutions and alternatives as well as follow-ups to ensure positive resolutions

- Opened, operated, and closed POS system, verifying accurate record of sales and processing client payments and returns as necessary

CITY DANCE CORPS, Toronto, ON - Front Desk Receptionist 

May 2019 - August 2019

-Responded to incoming calls from customers, providing support, detailed information and clarification in a friendly, professional manner and redirecting calls as required

- Greeted clients in a friendly manner, assisted clients with scheduling appointments and signing in 

EDUCATION

Blessed Cardinal Newman, Scarborough, ON- High School 

2014 - 2018.