beBee background
Professionals
>
Mississauga
Sahil Verma

Sahil Verma

Management Professional

Customer Service / Support

Mississauga, Ontario

Social

About Sahil Verma:

I am Sahil Verma, a dedicated professional with a profound commitment to customer service and security in Canada. Back home, I completed a master's degree in chemistry, accompanied by three years of extensive experience in customer service and client relationship management in the finance sector. My expertise is complemented by proficient communication and interpersonal skills. I consistently excel in ensuring utmost customer satisfaction and cultivating enduring relationships. Currently, I am enrolled in a Post Graduate course in Project Management at Algoma University while being employed as an Access Control Guard at Logixx Security Inc. at Air Canada Cargo (GTAA). I prioritize the preservation of safety and security within the workplace environment, all while upholding professionalism and fostering effective collaboration within the team. Additionally, I have worked as a Customer Service Representative at an Insurance brokerage for 5 months, where I demonstrated excellent customer service skills.

Experience

Wealth & Estate Financial Canada Inc., Mississauga, ON, May 2023 – November 2023

Customer Service Representative

  • Ensuring customer satisfaction.
  • Developing strong relationships with clients through exemplary customer service.
  • Demonstrating excellent sales expertise to enhance company sales and meet targets.
  • Actively listening to customer queries and providing comprehensive technical support.
  • Proficient in utilizing various salesforce platforms to record sales activities.
  • Participating in product training, team meetings, and planning sessions.

 

Logixx Security Inc.

Access Control Guard at Air Canada Cargo (GTAA), December 2023 - Present

  • Having a Purple RAIC, which allows access to the airsides.
  • Excellent customer service skills, guiding individuals to follow workplace protocols (such as wearing PPE kits) and assisting them in dropping off and picking up their packages.
  • Control access to restricted areas with precision and professionalism.
  • Know how to respond swiftly to alarms and security incidents, accurately documenting events.
  • Play a vital role in emergency response operations, maintaining order and safety.
  • Foster effective communication with supervisors regarding workplace security measures.

Education

Post Graduate Certificate in Project Management

Professionals in the same Customer Service / Support sector as Sahil Verma

Professionals from different sectors near Mississauga, Ontario

Other users who are called Sahil

Jobs near Mississauga, Ontario

  • Professional Services Manager

    1 day ago

    Iopa Solutions Toronto

    We are seeking a highly skilled Professional Services Manager to lead the successful delivery of large-scale enterprise implementations for clients across the capital markets sector. · Based in Toronto, this role is central to ensuring that our global financial services customers ...

  • Security Professional

    5 days ago

    Allied Universal Mississauga

    Allied Universal is seeking experienced Security Professional - Shelter to provide security services at a community shelter environment in Mississauga, Ontario. · ...

  • Mid-Senior IT Professional

    1 week ago

    Hire Resolve Mississauga

    Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations. · Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs · Maintain technical document ...

See jobs in Mississauga, Ontario