Business Metrics Analyst
About Sam Naveed:
Experienced Business Analyst with a strong background in business analytics. Skilled in data analysis, data modeling, and deriving actionable insights from complex datasets. Proficient in using analytics tools and techniques to support strategic decision-making. Adept at collaborating with cross-functional teams and effectively communicating analytical findings to stakeholders. Committed to driving business growth and improving operational efficiency through data-driven solutions.
SaskTel, Regina, SK—Business Metrics Analyst (August 2021 – Present)
- Proficient in applying marketing and sales principles to drive business outcomes.
- Exceptional communication skills, both written and verbal, with a persuasive influence.
- Effective planner and organizer in both independent and collaborative work environments.
- Extensive knowledge of personal computers, diverse software packages, and computer-based applications.
- Proven ability to translate complex data into actionable insights for business stakeholders.
Royal Canadian Navy, Regina, SK—Logistics Officer (August 2020 – Present)
- Supervised and coordinated the movement of personnel, equipment, and supplies in a high-stakes military logistics environment.
- Managed inventory control, including tracking, receiving, and issuing of supplies and equipment.
- Prepared and presented comprehensive reports on logistics activities, including performance metrics and recommendations for improvement.
- Planned and executed complex logistical operations, ensuring timely and efficient delivery of critical resources.
- Maintained knowledge of relevant regulations, policies, and procedures to ensure compliance and adherence to naval logistics standards.
Bell Connections, Regina, SK— Sales Manager (October 2019 - July 202)
- Utilized CRM systems and sales analytics tools to track sales activities, manage customer relationships, and generate accurate sales reports..
- Analyzed market trends and competitor activities to identify opportunities for business development and gain a competitive edge.
- Coach sales representatives in product specifications, sales incentives, and selling techniques, resulting in increased customer satisfaction.
- Conduct weekly meetings with Sales Representatives to identify techniques for overcoming sales obstacles.
- Built and maintained strong relationships with key clients, identifying their needs and providing tailored solutions to enhance customer satisfaction and loyalty.
- Experience working with Microsoft Power BI.
- Proficiency in coordinating and executing test scripts using formal testing methodologies.
- Experience in creating, planning, and executing testing strategies and leading business subject matter experts through User Acceptance Testing (UAT).
- Experience participating and facilitating business process model discovery and planning workshops and requirements gathering sessions.
- Ability to analyze business requirements and translate them into business rules.
- Skilled in preparing the business for change through organizational readiness activities.
EDUCATION - University of Regina
- Bachelor of Business Administration
- Certificate in Public Relations
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