Sameer Saiyed

Attn:Hiring Manager, 

I would like to take the opportunity to forward my resume for your kind review. I am applying for the position of Care Team Scheduling Coordinator. As an organized and professional lover of management, finance and administration, I am confident that I can succeed as a Care Team Scheduling Coordinator. I am young, zealous and a goal-oriented professional with a high sense of adaptability. I am a quick learner and believe in working smarter than harder. Given an opportunity, I can prove to be an asset to your organization. As my resume states- I have over 15 years of experience working in management in the health care field. What isn't stated there is that I was the only back office operation contact of the company for the entire region(80+ employees). The skills I used to do this have been further honed- and I anticipate being able to do great things for your company as well. In addition to having sharp business acumen- I relate well to my colleagues and clients and pride myself on being an excellent communicator- which helps foster a stress-free environment for everyone. I have 15+ years of experience in this field in various positions. Following are the few of my skills and abilities which I can count on; 1.Communication - I strongly believe effective communication is essential in any role. 2.Organization and planning - I strongly believe prioritization of tasks and time management are key tactics of every job you will do. 3.Initiative - I believe using your own initiative in your job is highly valuable. 4.Teamwork - I always take opportunities to work in groups and communicate with people from every department of the company. 5.Problem solving - I believe training can only take you so far, sometimes you will find yourself in a situation where you need to figure out a new solution. 6.Flexibility - I believe for any position, you will be expected to specialize in your role to some extent, although understanding the functions of your colleagues’ positions and departments will allow you to work with them better. Being flexible means making time for others and not expecting them to respond to your requests instantly. Look for examples of how your flexible approach to work will benefit the company. 7.Self-awareness - I believe being able to recognize your areas of weakness is almost as important as developing and using your strengths. I appreciate your consideration and look forward to discussing this opportunity with you at your convenience. Please let me know if any other information I can provide that will support my candidacy for this position. Sincerely, Sameer Saiyed

Home Support Scheduler (HSS) Nov 2021 - Jul 2023

Fraser Health | Surrey, British Columbia

• Prepares and adjusts schedules for designated Home Health/Home Support (HH/HS) staff to meet client needs, monitoring and adjusting staff schedules to maintain regular hours of work.
• Liaises with management regarding issues such as staffing requirements and client concerns, resulting in better customer service.
• Complete and maintain client records/reports ensuring that all information for the delivery and evaluation of service is complete.

Financial Affairs and Accounting Manager Jul 2015 - Apr 2019

Al Kamal Import Office Co. Ltd.  | Jeddah, Western, Saudi Arabia

• Coordinated and controlled the order cycle and associated information system, resulting in adequate stock level.
• Monitored the quality, quantity, cost and efficiency of the movement and storage of goods, increasing cost savings in transportation and storage.
• Planned, forecasted & budgeted, resulting in achieving the desired sales target.
• Analyzed data to monitor performance and plan improvements and demand, resulting in higher sales.

Accounting & Logistics Manager Jan 2014 - Jun 2015

Al Kamal Import Office Co. Ltd.  | Jeddah, Western, Saudi Arabia

• Processed monthly expenses for 80+ employees creating timely expense reports.
• Processed monthly payment for each customer for the area resulting in timely outstanding reporting.
• Maintained GL entries resulting in UpToDate opex analysis.
• Logged and maintained records of settlement of accounts, resulting in up-to-date books and records.
• Performed quarterly customer account reconciliation, renewals of yearly service contract and general accounting duties managing cost controlling.
• Greeted customers, answered phone calls and handled customer quarries ensuring customer satisfaction.

Google IT Support Professional Certificate Jan 2023- April 2023

Junior IT Analyst Program          

NPower Canada │ Halifax, Nova Scotia

14-week in-class training with hands-on experience including:

• Assemble computer components based on customer requirements
• Install, configure, and troubleshoot: hardware and software components
• Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems
• Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics
• Mobile device installation/configuration: Laptops, smartphones, tablets
• Basics of virtualization, desktop imaging and deployment
• Network services and Cloud Computing
• Implementing preventive maintenance measures on workstations
• Customer support & ServiceNow Foundations Training 

Bachelor of Arts April 1999

Gujarat University │ Ahmedabad, Gujarat, India