About samiksha bajaj:
With strong interpersonal skills and post graduation in computer applications, I have 7 years for experience for -
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handled payroll activities for 60 employees, ensuring checks post before the end of month.
- Designed training program for colleagues, further improving customer service rating by 20%
- Identified and evaluated opportunities improving the process and customer experience.
- Assisted the sales team for incoming requests for new services.
- Handled incoming questions from the clients.
- Resolved issues from guests reviews and took appropriate actions accordingly.
- Recorded, transcribed, and distributed meeting minutes.
Experience
I have 7 years of experience in -
- Handling client problems over calls or on emails.
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handled payroll activities for 60 employees, ensuring checks post before the end of month.
- Designed training program for colleagues, further improving customer service rating by 20%
- Identified and evaluated opportunities improving the process and customer experience.
- Assisted the sales team for incoming requests for new services.
- Handled incoming questions from the clients.
- Resolved issues from guests reviews and took appropriate actions accordingly.
- Recorded, transcribed, and distributed meeting minutes.
Education
Bachelors of Technology in Computer science
Post graduate diploma in computer applocations
Professionals in the same Customer Service / Support sector as samiksha bajaj
Professionals from different sectors near Brampton, Ontario
Other users who are called samiksha
Jobs near Brampton, Ontario
-
Python Developer with Java Knowledge
Found in: Appcast CA C2 Glassdoor - 6 hours ago
Tata Consultancy Services Toronto, CanadaTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity ...
-
Registered Nurse
Found in: Talent CA C2 - 2 days ago
Michael Garron Hospital Toronto, Canada Permanent Full timeOverview · Join Michael Garron Hospital (MGH), part of the Toronto East Health Network and Ontario's leading community teaching hospital as we create health and build community. · We have proudly served the diverse, multi-cultural population of East Toronto since 1929, offering ...
-
office administrative assistant
Found in: Talent CA 2 C2 - 4 days ago
Flashbee Logistics Brampton, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Arrange and co-ordinate seminars, conferences, etc. · Plan and control budget and expenditures · Establish and implement policies and procedures · Train, direct and motivate staff · ...