Samuel Lunguana

• Customer Service: Background in working as a Law Enforcement Officer. Included resolving community members issues and conflicts in a professional manner and responding to calls for service in an efficient manner.
• Strong Verbal and Communication Skills: As a Special Constable, spoke, publicly, to members of the community to ensure that safety guidelines were understood and being observed. Wrote over 200 incident reports detailing events, persons of interest and preventative measures. Incident reports were vital to completing investigations.
• Creative Problem-Solver: As an Executive Producer, Working within a tight budget to ensure that technical and production needs are met. Constructing plots and sequences to ensure that production fits time constraints
• Policies & Procedures: When investing criminal offenses as a Special Constable, followed policies and procedures, to ensure that sensitive information was not shared to unauthorized individuals
• Leadership: Promoted to Coach Officer and trusted to mentor incoming recruits. Demonstrating policy and procedures for various calls for service and administrative duties for the department

In my previous role, I worked in law enforcement as a Special Constable in a university setting. I served as the first point of contact at the university by efficiently resolving inquiries and conflicts in a professional manner. This experience has honed my ability to handle sensitive matters with tact and empathy, a crucial asset for this role. Furthermore, my experience in investigative reporting and documentation has honed my attention to detail and my ability to gather and present information effectively. These skills directly translate to responsibilities such as providing intake services, conducting assessments, providing counseling, all while ensuring up-to-date maintenance of client files and completion of any serious occurrences reports.

• Hands-on experience in developing HR policies, conducting employee training programs, and managing recruitment processes.
• Collaborated with industry professionals on real-world HR projects, gaining practical insights into the field.
• Actively participated in workshops, seminars, and networking events to stay updated with the latest trends in HR management.