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Sandy Tillmann

Sandy Tillmann

Motivated

Administrative

Edmonton, Alberta
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About Sandy Tillmann:

I am a hardworking, energetic individual, able to handle multiple tasks. I have a creative approach to problem solving and experience working as a team.

Experience

I have plenty of experience in customer service oriented fields with a sprinkling of sales and a dash of administrative work. I am very organized in my work, allowing me to have multiple tasks finished quickly and efficiently. Due largely to my experience, I have developed skills in email and phone etiquette, planning, organizing and scheduling, and tolerating stressful situations.  

  

EXPERIENCE

Woody’s RV World, Leduc — Reception

FEB 2022 - JUL 2022

• Ensuring all guests are looked after during their visit; pleasantly greeting all guests in a positive, friendly, and courteous manner; managing the front desk and keeping the Customer Lounge clean

• Answering and effectively directing calls over a multi-line switchboard

• Assisting with inventory management, uploading pictures and videos

• Providing supporting parts 7 service, typing letters, data-entry, and filing

• General office administrative duties including tracking office supplies, faxing, and mail

Robinson Lighting & Bath Centre, Edmonton — Project Co-Ordinator

JUN 2015 - NOV 2015

• Provided project support for technicians, architects, designers,builders, and contractors 

• Finalized sales by providing short term and long term project troubleshooting

• Co-ordinated with other team members to finish long term and short term projects

• Ensured accurate itemizing of materiels per project.

• Read lighting drawings and determined appropriate placement. 

• Co-ordinated with vendors for large and bulk orders.

• Created standard lighting packages for large scale projects (i.e., condominium projects)

• Oversaw tracking from international warehouse to final destination

• Co-ordinaned with contractors schedules

• Operated a cash register, receiving payments by cash, credit, debit or cheque

• Answered and provided information over the phone or via e-mail

• Provided detailed quotes and invoices

Robinson Lighting & Bath Centre, Edmonton —Showroom  Sales

MAY 2013 - JUN 2015

• Provided project support for civilians

• Identified client solutions for lighting 

• Produced quotes and invoices 

• Finalized sales by providing short term project troubleshooting

• Exceeded annual performance targets consistently 

• Operated a cash register, receiving payments by cash, credit, debit or cheque

• Answered and provided information over the phone or via e-mail

• Provided detailed quotes and invoices

References available upon request

SOFT SKILLS


 

  • Efficient in task completion.
  • Attention to detail.
  • Handling and tolerating stress.

Professionalism.

  • Conflict resolution.

GENERAL SKILLS

Planning, Organizing, andS Scheduling. 

Typing (75 WPM) 

Internet and E-mail Literacy 

Competent in Microsoft Office, Word, and Excel.

LANGUAGES

English Native or Bilingual Proficiency

German Native or Bilingual Proficiency


 


 

Education

I completed the first semester at MacEwan University for Medical Office Administrator. 

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