About Sandy Tillmann:
I am a hardworking, energetic individual, able to handle multiple tasks. I have a creative approach to problem solving and experience working as a team.
Experience
I have plenty of experience in customer service oriented fields with a sprinkling of sales and a dash of administrative work. I am very organized in my work, allowing me to have multiple tasks finished quickly and efficiently. Due largely to my experience, I have developed skills in email and phone etiquette, planning, organizing and scheduling, and tolerating stressful situations.
EXPERIENCEWoody’s RV World, Leduc — ReceptionFEB 2022 - JUL 2022• Ensuring all guests are looked after during their visit; pleasantly greeting all guests in a positive, friendly, and courteous manner; managing the front desk and keeping the Customer Lounge clean • Answering and effectively directing calls over a multi-line switchboard • Assisting with inventory management, uploading pictures and videos • Providing supporting parts 7 service, typing letters, data-entry, and filing • General office administrative duties including tracking office supplies, faxing, and mail Robinson Lighting & Bath Centre, Edmonton — Project Co-OrdinatorJUN 2015 - NOV 2015• Provided project support for technicians, architects, designers,builders, and contractors • Finalized sales by providing short term and long term project troubleshooting • Co-ordinated with other team members to finish long term and short term projects • Ensured accurate itemizing of materiels per project. • Read lighting drawings and determined appropriate placement. • Co-ordinated with vendors for large and bulk orders. • Created standard lighting packages for large scale projects (i.e., condominium projects) • Oversaw tracking from international warehouse to final destination • Co-ordinaned with contractors schedules • Operated a cash register, receiving payments by cash, credit, debit or cheque • Answered and provided information over the phone or via e-mail • Provided detailed quotes and invoices Robinson Lighting & Bath Centre, Edmonton —Showroom SalesMAY 2013 - JUN 2015• Provided project support for civilians • Identified client solutions for lighting • Produced quotes and invoices • Finalized sales by providing short term project troubleshooting • Exceeded annual performance targets consistently • Operated a cash register, receiving payments by cash, credit, debit or cheque • Answered and provided information over the phone or via e-mail • Provided detailed quotes and invoices References available upon request | SOFT SKILLS
Professionalism.
GENERAL SKILLSPlanning, Organizing, andS Scheduling. Typing (75 WPM) Internet and E-mail Literacy Competent in Microsoft Office, Word, and Excel. LANGUAGESEnglish Native or Bilingual Proficiency German Native or Bilingual Proficiency
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Education
I completed the first semester at MacEwan University for Medical Office Administrator.
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