Sara Llanos S

Sara Llanos

Midtown Toronto, Toronto

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engineering Freelancer

About me:

 A creative and resourceful Immigration Consultant, a strategist with strong and holistic advocacy skills, with research competence and multicultural understanding, currently collaborating with immigration cases at legal firm, aiming to obtain ICCRC license to provide legal services in the field of immigration law. Customer Service Professional, a trilingual customer service specialist, performed as liaison between offices in Italy, Mexico and Canada, while executing Tier 2 tasks, such as social media platforms mediation and monitoring; order management; presenting daily performance reports and implementing strategies to optimize internal processes and providing exceptional customer experience. Language Consultant, a proactive and energetic trilingual language skilled practitioner with solid experience helping individuals of different backgrounds achieve their language learning goals providing client-centered services; recognized for specialty in strong writing and communications skills; with proven success at providing accurate translation to engage international markets. With dynamic personality, brings in a positive sense of humor, promoting an innovative, compassionate and proactive work culture; leads by example. 

Education:

Immigration Consultant Diploma - Anderson College - 2021

ESL Bachelor's Degree - UCSS - 2008

Experience:

IMMIGRATION LEGAL ASSISTANT

Borgen Legal Services | Toronto, ON | 2021

CONSUMER CARE SPECIALIST Tier 2 

Spin Master | Toronto, ON | 2017 - 2020

CUSTOMER CARE REPRESENTATIVE 

Innovative Vision | Toronto, ON | 2017

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