Sara Wheatley

Experienced customer service representative who is excited at the prospect of utilizing and expanding my skill base. A quick learner who is detail oriented and efficient in multitasking. Eager to share the passion of gaining new skills and contributing to team success.

July 2024 – Current Office Administrator • Calgary Foot Care Nurses • Scheduling appointments and checking in patients • Processing insurance claims and payments • Maintaining physical and digital medical records • Answering questions and directing clients over the phone • Travel to residential buildings and facilities with nurses for remote administration tasks July 2023 – January 2024 Technician Assistant • VCA Canada C.A.R.E Centre • Operation and maintenance of onsite laboratory • Responsible for maintaining organization and stocking of treatment area • Assisted in treatment and monitoring of patients during procedures • Assisted in CPR and care for critical patients October 2020 – November 2022 Lead Technician Assistant • Chaparral Veterinary Clinic • Operation and maintenance of Onsite laboratory • Responsible for maintaining workflow and organization • Assisted in appointments and surgery • Trained new employees on clinic protocols and procedures • Cross trained for reception duties

 Veterinary Office and Technical Assisting Diploma Robertson College Calgary, Alberta Completed 160-hour practicum with AARCS and an additional 76 volunteer hours as a Technician Assistant in the general hospital.