Sarah Ahmad

Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.

Excellent verbal and written communication skills, ensuring clear and effective interactions with customers.

Proven ability to handle customer inquiries, resolve issues, and provide timely and satisfactory solutions.

Detail-oriented and organized, with the ability to multitask and prioritize tasks in a fast-paced environment.

Al GAFRY CONSULTING ARCHITECTS ENGINEERS, DUBAI, U.A.E

Architect (January 2021 to January 2023)

• Prepared conceptual design solutions that include Drawings/Sketches/3D models/ PowerPoint presentations.
• Designed architectural drawings for new and existing residential, commercial, industrial, town planning projects.
• Keeping knowledge in application of local design guidelines, codes & international standard.
• Responsible for preparing and maintain project documents as per agreed deliverables like correspondence, minutes of meeting, notes etc.
• Allocation and follow up of task within the team to ensure work is completed within the allocated hours and scope.
• Responsible for arranging meetings to review design, plans, making modifications or revisions as required.
• Responded to client inquiries via phone, email, and live chat, providing accurate and helpful information.
• Assisted clients in resolving product or service-related issues, ensuring their satisfaction and loyalty.
• Handled a high volume of client calls, maintaining a professional and friendly demeanor at all times.
• Collaborated with cross-functional teams to address client concerns and improve overall customer experience.

GALLERIA DESIGNS, LAHORE, PAKISTAN

Architect/Interior Designer (December 2014 to July 2020) 

• Designed architectural plans, elevations and sections of residential and commercial projects.
• 3D Sketch Up Models and Lumion Renders photorealistic visualizations for presentation.
• Worked for many projects related to architectural interior design of contemporary, luxury residential and commercial.
• Handled various projects for ceiling designs, feature walls, wood work, door design, steel work, indoor pools, home theatre, landscaping, treatment of double height spaces, terraces, bathroom layouts, bath tiling, flooring, exterior elevations and its material.
• Management / Compilation of Grey set planning and implementing educational activities and events.
• Undertaken design projects from concept to completion.
• Did research work of interior and exterior design for various residential and commercial Projects.
• Inspect design after completion to determine whether client goals have been met.
• Participated in furniture selection and documentation of specifications.
• Interfaced effectively with design team members.

BEACONHOUSE NATIONAL UNIVERSITY | 2014 | BACHELOR'S IN ARCHITECTURE