Sarah Ward

Experienced administrative assistant with over 5 years experience working in diverse office types.
Demonstrated problem-solving abilities, learning new software very quickly and a track record of
delivering deadline results and meeting yours and the clients needs.
Willing to relocate: Anywhere
Work Experience
Front Desk Receptionist
Lifetime Tax - Riverview, NB
January 2024 to Present
• Faced paced environment
• Over 50-100 calls per day
• Confidentiality with CRA accounts
• Learning different softwares quickly
• First point of contact
Guest Experience Coordinator
Rehab 1 - Moncton, NB
January 2023 to June 2023
1. Submit insurance claims
2. Schedule appointments
3. Maintained a very high standard for a clinic to be cleanly & sanitized
4. Communicated to WorkSafe when necessary.
5. Make sure all intake forms were filled out, and all policy forms were also filled out correctly.
6. Laundry
Sales Associate
Inglis Jewelry - Riverview, NB
September 2022 to December 2022
Seasonal employee
• Stock and merchandising
• Sold high end jewellery and watches.
• Studied a lot of product knowledge.
Patient Care Coordinator
pt Health - Moncton, NB
October 2021 to January 2022
• Schedule appointments
• Managed multiple phone lines to book patients into the system
• Billing insurance companies
• Dealing with claims
• Payroll
• Held a high level of Confidentiality
• Open and closed the clinic

Swarovski - Moncton, NB
September 2021 to January 2022
Seasonal position
• Cashier
Waitress
Cinta Ria - Moncton, NB
October 2015 to September 2021
• Processed orders and payments using POS system terminals and registers.
• Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables.
• Kept cash drawer balanced by carefully calculating and verifying orders.
• Set and bussed tables as needed, maintaining sanitation standards.
• Stocked server areas with supplies throughout shift.
• Supported cleanliness targets by addressing dining room, bathrooms, and other areas during and at
end of each shift.
• Worked in a fast-paced environment, handled multiple priorities and managed the floor alone during
peak hours.
Dispatcher/Receptionist
LKQ Corporation - Moncton, NB
December 2017 to June 2018
• Promoted efficient and accurate service through effective dispatch board communication.
• Communicated with drivers to provide assignments or exchange information.
• Logged the location and driver details in dispatch logs and databases.
• Monitored the mapping system and dispatched accordingly, including confirmation of special
instructions.
• Relayed work orders, messages, and information to or from work crews, supervisors
• Tracked all field teams by maintaining open communication.
• Took care of all the freight charges.
• Managed the expense folder.
Sales Associate/Assistant Manager
Payless Shoe Source - Moncton, NB
2008 to 2013
• Captured consistent customer sales with friendly, knowledgeable support.
• Kept store shelves, racks and bins presentable with frequent resets.
• Drove sales success by building displays and merchandising attractive arrangements.
• Verified prices and sales promotions to answer customer questions and drive sales.
• Organized and restocked department aisles to maintain product accessibility and positive appearance.
• Inputted the payroll.
• Created the schedule.
• In charge of the bank deposits.
• Reports Weekly
• KP Knowledge
Education
DCS / DEC in Administrative specialist
Eastern College - Moncton, NB
Skills
• JANE
• Dispatching
• Sage 50
• Payroll
• Organizational Skills
• Powerpoint
• MS Office
• Word
• Outlook
• Medical Scheduling
• PC Law
• Medical Records
• Medical Office Experience
• Office Administration (1 year)
• Medical Billing (Less than 1 year)
• Insurance Verification
• Accounts Payable
• Bookkeeping
• Sales Support
• POS
Additional Information
• 10+ years in Customer
service
• Payroll and basic bookkeeping
• Maintaining client records
• Registrations
• Responsible for billing of payments
• Scheduling
• Maintained store goals
• Ability to work with
minimal supervision
• Multitasker
• Dependability
College Internship- Law firm

 

Eastern College 2016-2018

administration specialist