About Sawaira Anwar:
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Experience
- Strong communication and interpersonal skills developed through (8 YEARS) of customer service experience.
- Fluent in English, Urdu, Hindi and Punjabi.
- Proficient in office administration; this includes reception, creating office procedures and organizing the office environment.
- Commendable oral and written communication skills.
- Strong analytical skills, attention to detail, solid interpersonal skills, effective organizational and planning skills.
- Motivated to work in any capacity with the opportunity to learn and explore.
Education
Masters in Economics
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