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Sawaira Anwar

Sawaira Anwar

Customer Service Representative

Customer Service / Support

Ottawa, Ottawa
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About Sawaira Anwar:

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.


 

Experience

  • Strong communication and interpersonal skills developed through (8 YEARS) of customer service experience.
  • Fluent in English, Urdu, Hindi and Punjabi. 
  • Proficient in office administration; this includes reception, creating office procedures and organizing the office environment. 
  • Commendable oral and written communication skills. 
  • Strong analytical skills, attention to detail, solid interpersonal skills, effective organizational and planning skills.
  • Motivated to work in any capacity with the opportunity to learn and explore.

Education

Masters in Economics

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