Sayali Khilare

Highly organized and detail-oriented Office Administrative Assistant with over 3 years of experience in administrative support, customer service, and office management. Adept at handling high-volume tasks, coordinating office procedures, scheduling appointments, and maintaining records with a high degree of accuracy. Strong multitasking skills, excellent communication abilities, and a proven track record of ensuring smooth day-to-day operations in fast-paced environments.

In my previous roles, I have successfully managed scheduling, coordinated meetings and events, maintained accurate records, and provided exceptional customer service. My proficiency in Microsoft Office, strong organizational skills, and ability to work efficiently under pressure make me a strong fit for this role.

Customer Service Representative, Velcro- Brampton June 2023 - Nov 2024 

• Greeted customers and directed them to appropriate service areas. Managed inbound and outbound communication via phone, email, and in-person. 
• Maintained and updated customer records using computerized systems. 
• Processed orders, managed inquiries, and assisted in troubleshooting customer issues. 
• Provided information regarding company services, policies, and procedures
• Administrative Assistant, Persistence Systems, India                                        Dec 2017- Sept 2021 
• Planned and coordinated office meetings, seminars, and conferences. 
• Scheduled and confirmed appointments, handled inquiries, and maintained office records. 
• Supervised and trained junior employees, ensuring adherence to office procedures. Managed daily operations including document preparation, filing systems, and inventory management. 
• Provided administrative support to senior management, assisting with reports and correspondence. Oversaw office supply procurement and inventory control to maintain efficient workflow.

Graduate diploma certificate in Project management Algoma University, Brampton Jan 2023 - August 2024.

Shivaji University, India Bachelor of Engineering in Electronics & Telecommunications EDUCATION  June 2013 - May 2017