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scott campbell

scott campbell

Helpdesk Support Specialist

Services provided: Analytics , Network Administration , Database Administration , Data entry clerk , Software Developers , Linux System Administrators , HelpDesk , Systems Administration , Database Design & Administration , System administration

Customer Service / Support

Calgary, Alberta
$20 / hour
Approximate rate

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About scott campbell:

I possess a comprehensive skill-set that I believe will be an asset to your company. For almost 2 years, I have been a Help Desk Specialist then quickly advanced to Client Technical Lead. During this time, I have developed and solidified my skills in technical troubleshooting, remote assistance, security awareness, and ticketing systems. Furthermore, I collaborated with a verity of small to enterprise level businesses to provide IT customer support while upholding the shared vision and values of Telus. Moreover, I have specialized knowledge of operating systems experience with Virtual machines, Cloud based systems, Microsoft Azure, configure security software, SQL Databases and Active Directory. In addition, I collaborated with co-workers to create user workstations as per the Standard Operating Procedures for clients, and maintained detailed documentation for client’s software and network.

I am excited to contribute my talents, energetic support, and proficiency in leadership toward your team. I enjoy using my adaptability and leadership skills to identify challenges and provide solutions to create value for clients and the team. As an engaging communicator with an outgoing personality, my focus on building strong professional relationships has been an asset to each inter-professional team. 

Please review my enclosed resume and references page for a more in-depth illustration of my work ethic and commitment to continued growth and professional development. I appreciate the opportunity to interview for this position where I could discuss my knowledge, technical abilities, and effective time management skills. 

Experience

For almost 2 years, I have been a Help Desk Specialist then quickly advanced to Client Technical Lead. During this time, I have developed and solidified my skills in technical troubleshooting, remote assistance, security awareness, and ticketing systems. Furthermore, I collaborated with a verity of small to enterprise level businesses to provide IT customer support while upholding the shared vision and values of Telus. Moreover, I have specialized knowledge of operating systems experience with Virtual machines, Cloud based systems, Microsoft Azure, configure security software, SQL Databases and Active Directory. In addition, I collaborated with co-workers to create user workstations as per the Standard Operating Procedures for clients, and maintained detailed documentation for client’s software and network.

Education

Practical knowledge of Software Development

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