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Sergio Ramirez

Sergio Ramirez

Chief Steward

Restaurants / Food Service

Markham, Ontario

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About Sergio Ramirez:

  • More than 10 years of Hospitality and Tourism professional, Restaurants and Banquets Server/supervisor, Bartender, Chief Steward, food safety auditor. 
  • Excellent leadership qualities and professionalism with integrity and work ethics
  • Dynamic, passionate, innovative, result-oriented, and team-spirited chief steward with international experiences Mexico, USA, CANADA 
  • Proficient in handling all aspects of kitchens, including monitoring nigh cleaners, AM/PM stewarding, chemical and equipment inventory organization and management.
  • Organization and implementation of new procedures.
  • Training and development
  • Successful catering experience (3,000+ people per function)
  • Maximizing kitchen productivity and support front of the house staff performance.
  • Menu development coordinated with executive chief the equipment require and best recommended for plated, family and Buffett events 
  • Ensuring consistent high quality products and minimizing chemical cost and wastage.
  • Ordering and care of plates, cutlery and glassware.

 

Experience

The Hotel X by Library Collections, Toronto, Canada

Chief Steward  November 2017 –2021

  • Part of pre-opening team
  • Hiring staff including stewarding and receiving
  • Created templates, M.E.P sheets, HACCP logs, training documentation, 
  • Opened all outlets staggered throughout the first year 
  • Staff Training, scheduling 
  • Ensures maintenance of cooking equipment
  • Completes all purchasing and inventory records within guidelines
  • Maintains inventory controls 
  • Responsible to conduct inventories
  • Serves as a role model for employees through teamwork, attention to detail & quality control
  • Interactions with all team members
  • Ensures guest satisfaction
  • Ensures that employees receive fair and consistent treatment and opportunity to advance
  • $ 9 million dollar banquet business in 9 months of operation 

 

The Ritz Carlton Toronto

Chief Steward  April  2011 – June 2015

  • Develops, designs, and creates new applications, ideas, relationships, systems, and products for all kitchen and front house. 
  • Implementing ordering systems, inventory and HACCP regulations
  • Running busy banquet operation and fine dining restaurant.
  • Create system for operate with minimum storage in a busy property
  • Responsible for hiring, training and employees satisfactions for stewarding, night cleaners and support staff agency
  • Organized BEO’S and delivery the MEP request 
  • Keep the Ritz-Carlton Toronto N-1, 2 and 3 for cleanliness for 4 years
 
 
 
 
 

 

 

Education

  • Degree from  Ryerson University in Hospitality and Tourism Management, TED Rogers School of Management, Toronto Canada
  • Bachelor Degree in business Administration from University of Cancun, Mexico
  • Wedding Consultant and Coordinator, WPICC Wedding Planers institute of Canada 
  • Flight Attendant, IBT College Toronto Canada
  • Certify Bartender and Mixologist at Bartender ONE School, Toronto On, Canada
  • Banquets Server-Captain, The Ritz-Carlton Toronto
  • AIB Food Safety inspector The Ritz-Carlton Cancun and American Institute of Baking USA
  • 5* award winner. Talent of the future of the 3rd quarter 2012 The Ritz Carlton Toronto
  • Ritz Carlton certified learning coach

 

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