About Shannon Mccallum :
Dear Recruitment Team
With +5 years’ experience in client services, I feel I am equipped with the necessary prerequisites for the position. I also have +7 years’ experience with fundraising committees. These experiences have armed me with exceptional personal skills, organization skills, and problem solving skills, all of which would be an asset to WestjetEncore. I am a team player and I communicate clearly and respectfully with clients, colleagues and leaders in my working environment.
I also have past experience with potentially life-saving situations as a lifeguard. This is important because I feel this will translate into this current position. I value the incredible importance of safety and security for patrons and would ensure they are comfortable in flight. I am also a quick thinker and can problem solve difficult situations while remaining calm.
If provided with the opportunity i would wear the uniform with pride and the utmost professionalism. I know that I could provide and maintain a hospitable and pleasant environment for all passengers. I am capable of maintaining a profession demeanor in challenging situations.
In addition to my experience and skillset, I have a passion for customer service and hospitality. I would greatly appreciate the opportunity to discuss how my experiences have lead me to this opportunity as a Cabin Crew Member.
Thank you for your consideration, and I look forward to speaking with you soon,
Experience
2000-Present Homemaker
Family Manager
Plan and organize family events
Decision maker, co-ordinate and schedule appointments
Budget management and bill payment
Conflict management and resolution
May 2016 – Present Weight Watchers Client Services
Weekly Presentation
Weekly Client Check-In
Processed Payments
Set-Up and dismantled displays
Record Maintenance
September 2015 – MTS Cleaning serviced
Airdrie, AB
Airdrie, AB
Airdrie, AB
Sweeping, mopped floors, removed trash, used a range of hand operated equipment, detergents and other cleaning products
Scrubbed and sanitized bathrooms and kitchens
Cleaned corridors, stairs and walls
Excellent attention to detail
2004-2005 Cardel Place Calgary, AB Lifeguard and Swimming Teacher
Highly skilled in ensuring safety of individuals using pools
Demonstrated ability to inspect swimming area and report any unsafe conditions
Hands on experience in administering life saving procedures
Recognize emergencies and respond immediately
Create activity reports
Provide swimming lessons, grade and distribute report cards
2002–2003 Public Pool Centre Grande Prairie, AB Administrative Assistant
Perform administrative and office support including answering phone calls, directing visitors to the pool
Taking payment for pool entry and memberships, registration for swimming classes
Excellent customer service skills
VOLUNTEER WORK
2015 – Present Elements Dance Studio Airdrie, AB Parent Committee
Meet with parents monthly to discuss fundraising opportunities for competitive team
Contact businesses for bottle drive pickup, gift cards
I have been heavily involved in my children’s extracurricular activities. I enjoy volunteering to do the recycling, bottle drives and fundraisers for hockey, dance and school field trips.
CERTIFICATES AND ACHIEVEMENTS
1994 National Lifeguard CPR
Bronze Medallion
WSI Water Safety Instructor Certificate
Education
2002 Travel and Tourism Certificate, Mount Royal University, Calgary, Alberta, Canada 1994 High School Diploma, Lester B Pearson, Calgary, Alberta, Canada
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