
Sharjeel Zahid Soofi
Customer Service / Support
About Sharjeel Zahid Soofi:
I am a motivated individual currently studying and seeking part-time job opportunities. With a background in product design and childcare, I bring strong problem-solving, communication, and collaboration skills to any role. I am eager to apply my diverse experience in a new position while balancing my academic commitments. I am available immediately and ready to contribute to a dynamic team.
Experience
I have 8 months of experience as a customer service representative at Mindbridge and 4 months at IBEX, where I consistently delivered excellent customer support in fast-paced environments. My roles involved resolving customer issues, providing product information, and ensuring customer satisfaction. I am known for my strong work ethic, attention to detail, and ability to stay calm under pressure. In addition, I spent 2 years as a UI/UX designer at FixelCloud, working closely with teams to create user-centered designs.
Education
I completed my O Levels and A Levels through the IGCSE, which follows the UK education system. Currently, I am studying cybersecurity at Fanshawe College, focusing on networking, virtual machines, and security practices.
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