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Sharlene Choto

Sharlene Choto

Project manager and Director of Operations
Ajax, Ontario

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About Sharlene Choto:

My expertise lies in successfully managing operational processes, developing best practices, planning inventory, monitoring equipment and personnel logistical activities, and leveraging internal systems to facilitate improved efficiency and performance. Through my mamy years of experience, I have become adept in ensuring adherence to organizational goals and requirements while facilitating streamlined logistical operations and motivating team members to peak performance levels.

The following achievements demonstrate my qualification for this position:

Achieving a record of success in managing strategic logistics / operational planning and execution, mentoring high-performing personnel, overseeing fiscal and budget responsibilities, and maintaining accountability for up to 18.9 operating budget 

Spearheading resource allocation, regulatory compliance, purchasing and procurement, data analysis, records management, and overarching operations to achieve deadlines and requirements.

Continually improving internal processes and procedures to boost efficiency, reduce costs, and ensure seamless operations.

Overseeing all facets of special projects from inception through execution, identifying and securing necessary resources, equipment, and staff to meet project deadline and budgetary requirements.

Earning a Bachelor of Arts in sociology and a certificate in Project Management 

My proven ability to optimize operations and team success—along with my solid skills in problem solving, critical decision making, and communication—will contribute immensely to the success of your company. Thank you for your consideration; I look forward to speaking with you soon.

Experience

Director of Operations / IATSE LOCAL 873

• Directed and developed a staff of six managers, sixty
associates to achieve the organization's vision, KPIs and cost
savings.
• Helped in the development and the cyber security of the unionized
website including but not limited to Liability insurance, coding, and
development of merchandise store.
• Developed, business reports which enabled union to see gross
wages per department and employment type.
• Developed relationships with ITASE International personals and
Mayor of Toronto John Tory.
• Analyzed, planned, and forecasted monthly and yearly budgets.
• Developed, implemented, and tracked operational KPIs with time
studies to promote efficiency, accuracy, and lower costs.
• Developed and implemented all Union policies and procedures
relating to the daily functioning of union requirements and
followed all required Ontario labor laws and policies.
• Lead, mentor, engage and develop teams to maximize their
contributions, including recruiting, assessing, training, coaching,
and managing performance.
• Facilitated communication between communities and
divisional/national offices, ensuring clarity around policies,
procedures, strategic goals, and performance management.
• Researched, developed, and implemented a document signing and
receive process of documents from multiple sources, to organize and
store files electronically for easy retrieval by multiple users in a secure
archive, with reduced operating costs that enabled quicker
MAY 2017 – DECEMBER 2022
Project Manager /Trinity Communications

• Identified and worked to remove barriers, resolved issues, and
aided the successful completion of all new fiber optics
installation (FTTH, FTTB, Cutovers, Augmentations, aerial
rebuilds, pole transfers), MDU, and construction projects.
• Engaged Other departments in managing Profit and loss
analysis.
• Maximized results by specifically applying resources in areas
that capitalized on their individual strengths resulting in
significant improvements in customer/supplier relationships.
• Quotes projects, met with stake holders to ensure all concerns
were addressed.
• In voiced a monthly average of 800,000 dollars and created
Purchase order for both existing and new subcontractors.
• Assists in preparation of project execution strategy and reviews
progress as drawings and specifications are developed and prior
to issue for permit and construction.
• Develop, review, and approve all project management
documents Develop proposals, project specification/scopes and
negotiates final contracts.
• Monitor project costs and quality to ensure the profitability and
technical performance of the project and develop innovative
actions to correct variances to scope, budget and/or schedule.
• Facilitate the profitability of assigned projects by monitoring the
job status, job costs, change orders, billing, and field personnel
productivity.
• Increased productivity up to 20% - allowed workers to provide
input into the work processes including scheduling
responsibilities, completing jobs, and using experiences to
complete tasks.
• Completed city permit, traffic plans and met with city inspectors
and hydro/Electra to confirm work completed.
• Managed project restorations once construction was completed.
• Managed projects worth one thousand dollars and upwards to
two million dollars.
• Trained new recruits as well as managed other coordinators.
• Facilitated and coordinated the work of multiple project teams
engaged in the establishment and implementation of new
projects to support the Project Manager

• Managed over 30 projects simultaneously, and effectively
tracked all requirements to ensure smooth delivery as well to
ensure all milestones are met.
• Monitored the project slides to keep track of project specifics
including actual spend versus budget, milestone dates,
resource assignments, and any project changes to provide
updates and reminders to project managers and
management board.
• Managed both customer and account data entry by
inputting, reviewing, and updating information on multiple
databases while ensuring client confidentiality.
• Responsible for daily operations including facilities
management, creating purchase orders, maintaining inventory
database, and overseeing accounts payable.

Education

DECEMBER 2019
Project Management Certificate /University of Toronto
JUNE 2017
Bachelor of Arts /York University

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