
Sharon Owino
Customer Service / Support
About Sharon Owino:
With 2 years' experience as a cashier, I've developed a strong foundation in customer service and precision in financial transactions. I've worked in various retail settings where I've honed my skills in operating cash registers, processing payments accurately, and maintaining a welcoming atmosphere at the checkout.
For me, customer service is paramount. I always strive to greet each customer warmly, address their needs promptly, and ensure their checkout process is smooth and efficient. One memorable instance was when a customer had an issue with a product return. I calmly verified the receipt and processed the return swiftly, resolving their concern and leaving them satisfied.
I also place a high value on teamwork and adaptability. Whether it's collaborating with colleagues during busy periods or quickly learning new procedures, I'm committed to supporting my team and maintaining excellent service standards. Flexibility is key in retail, and I'm adept at adjusting to changes in schedules or operational needs to ensure seamless store operations.
Overall, my experience as a cashier has equipped me with not just technical skills but also a deep appreciation for customer satisfaction and teamwork. I'm eager to bring my dedication and skills to your team and contribute positively to the customer experience."
Experience
Cashier- Glovo.
Assisted customers in-person and over the phone with product inquiries, order placements, and issue resolution •
• Handled customer complaints and resolved issues promptly and courteously
• Maintained a positive and professional attitude, even in challenging situations
• Processed returns and exchanges according to company policies
Education
Project Manager- Humber College
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