Shayma Suleiman

Customer Engagement & Friendly Interaction – Naturally approachable and skilled at creating positive, personalized experiences for customers.  

Fast-Paced Multitasking & Time Management – Handles multiple responsibilities efficiently while maintaining high-quality standards and meeting deadlines.  

Detail-Oriented & Adaptable– Quick learner who thrives in dynamic environments, easily adjusting to new challenges and expectations.  

Critical Thinking & Problem-Solving– Proactively identifies solutions, resolves challenges efficiently, and contributes to workplace success.  

Team-Oriented & Independent Work Ethic– Works seamlessly with colleagues while also excelling in self-driven tasks with minimal supervision.  

Motivated, Positive, & Customer-Focused – Committed to delivering exceptional service with enthusiasm, professionalism, and a proactive mindset.  

Aura by Dina  / Wait-Staff

04/2024-08/2024 Damascus, Syria

As a worker  at Aura, a health-focused restaurant, I developed strong customer service skills while interacting with a diverse group of young, health-conscious individuals. I contributed to creating a welcoming atmosphere, preparing and serving a variety of healthy food and drinks, and ensuring an excellent dining experience for customers. 

Le Marais 101 / Marketing Intern

10/2023-04/2024 Dubai, UAE

During my work at Le Marais 101, an expanding accessories business founded in 2020, I helped create interesting content for younger consumers. Working collaboratively with the marketing team, I contributed to developing social media ads and multimedia content that increased brand awareness and connected with the demographic we were targeting. This work improved my creative abilities and broadened my grasp of current marketing methods in the fashion business.

American Eagle  / Style Advisor

01/2023-10/2023  Dubai, UAE

Developed strong customer service and styling skills, enhancing client shopping experiences. Gained hands-on experience in fashion retail, trend awareness, and sales techniques. Improved teamwork and communication in a fast-paced retail environment.  

Frooza Booza / Scoop Team Member

05/2022-08/2022 Beirut, Lebanon

Enhanced customer service skills by providing a friendly and efficient ordering experience. Gained hands-on experience in food service, teamwork, and maintaining quality standards. Developed multitasking abilities in a fast-paced environment.  

Awi Company / Intern

08/2023-09/2023 Dubai, UAE

During my internship at Layalina Magazine, a major media brand focused on women's beauty and fashion, I improved my talents in content development and trend research. Collaborating with the vibrant team provided me with vital insights into the ever-changing world of fashion and beauty, which helped me shape the magazine's vivid and stimulating content.

Gourmet Avenue  / Hostess-Waitress

07/2022-07/2023 Dubai, UAE

Provided exceptional customer service by welcoming guests and ensuring a seamless dining experience. Developed strong multitasking skills while managing orders, coordinating with kitchen staff, and handling customer inquiries. Gained hands-on experience in hospitality, teamwork, and problem-solving in a fast-paced restaurant environment.

Dar Bistro & Books  / Host

05/2021-07/2021 Beirut, Lebanon

At Dar Bistro & Books, I worked for a summer  as a Hostess  where I welcomed and assisted guests, creating a warm and inviting atmosphere. Developed strong communication and customer service skills while managing reservations and seating arrangements. Gained experience in multitasking and problem-solving in a fast-paced hospitality setting.  

Al Rustom Law Firm / Legal Intern

07/2021-08/2021 Damascus,Syria

Conducted research on intellectual property law in preparation for upcoming cases.

Drafted written correspondence between attorneys.

Worked collaboratively with all sorts of professionals from the corporate world (auditing, tax, legal, entrepreneurial etc...) and learned how to utilize this holistic and multifunctional approach..

Food for the Hungry  / Volunteer

06/2021-08/2021 Damascus Syrian

Tailored my diction to recipients of diverse backgrounds, and engaged in educational discussions relating to food insecurity and hunger.

Developed computer skills by registering recipients on the system, and organizing all food donations according to relative nutritional value.

Conducted cordial and professional interactions with donors, and managed to substantially increase charitable donations.

Lycee George Pompidou / High school

Graduated  with a 3.75 GPA (french baccalaureate translation: 16.7/20) Mention très bien.

Baccalaureate grades : 

19/20 in Science, Economics and Social

20/20 in English Literature 

University of Toronto / University 

Political Science and Environmental Studies Major

 CGPA of second year: 3.67