sheetal pawar

Motivated and dedicated professional with excellent interpersonal skills, seeking a position where I can utilize my self-driven, task-oriented nature, innovative mindset, and strong customer service skills to support professionals and people. With a keen attention to detail and a process-minded approach, I aim to contribute to the success of an organization that values reliability, adaptability, and the importance of our work.

Office Administrative Assistant at RE/MAX Realty Specialists Inc, Mississauga ON. (Apr - Nov 2022) (temporary contract) 

• Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
• Monitor deadlines and provide notices to appropriate parties when necessary
• Schedule necessary appointments with all parties and arrange open houses.
• Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand.
• Deliver concierge-level customer service to sellers, buyers, and lenders to improve customer satisfaction ratings.
• Participate in training sessions to improve skills with administrative tasks.
• Demonstrated exceptional customer service skills, providing support and assistance to clients.
• Maintained a professional and friendly demeanor while addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Utilized excellent interpersonal skills to establish rapport and build relationships with clients, resulting in increased customer loyalty.
• Implemented innovative strategies to improve workflow efficiency and enhance the overall customer experience.
• Collaborated with cross-functional teams to streamline processes, optimize resources, and achieve business objectives.
• Demonstrated a process-minded approach with meticulous attention to detail, ensuring accuracy and compliance with company policies and procedures.
• Adapted quickly to changing priorities and deadlines, effectively managing multiple tasks simultaneously.
• Leveraged technology and software to streamline operations and enhance productivity.

Office Administrative Assistant at Rustomjee School in Mumbai, India. (June 2010 – Oct 2021).

• Dealing with routine officeoperations of the organization.
• Maintaining as well as organizing recordsand files.
• Managing and filling up student’s databaseand new entries.
• Entering baseline marks, preparingworksheets, and markingpresentations.
• Organizing and Scheduling appointments, writing e-mails, memos,and letters 
• Maintaining attendance record of staff and students.
• Providing assistance to visitors by answering questions, contacting requested personneland explaining school procedures.
• Maintaining professional environment in the organization.
• Assisting School administrator in conducting culturalevents and sports

Trying to be sync with learning the latest software and technological development.

Human Resource and Business Management

Algoma University, 

Sault Ste. Marie, ON, Canada

(2021-2023)

MASTER OF COMMERCE 

Mumbai University, India

(2008-2010)

BACHELOR OF COMMERCE

Mumbai University, India 

(2005-2008)