About Sheida Mehrabi:
A dedicated professional with a customer-focused mindset, driven by a genuine desire to deliver outstanding service. Seeking a role as a Customer Service Associate where I can foster my customer-centered service abilities and precise attention to detail in order to enhance sales experiences and convey high-value impressions.
My highlight qualifications as follows:
•Extensive experience in delivering exceptional customer service, ensuring a positive and high-quality experience.
•Outstanding verbal and written communication skills, adept at effectively interacting with clients, colleagues, and management.
•Proficient in utilizing MS Office applications to efficiently manage guest customer orders, sale processes, and administrative tasks.
•Strong problem-solving abilities with keen attention to detail.
•Highly skilled in multitasking and effectively managing time, maintaining a smooth and efficient front desk operation.
Experience
London Drugs | North Vancouver, BC Customer Service Representative 10/2022 – 4/2023 | • Interacted with customers to present diversified clientele and promote personalized customer care and styling guidance, which enhanced customer satisfaction and business growth. • Kept a tidy and organized store environment, including stock replenishment and product displays and maintained harmonious and professional relationships with members and clientele to ensure that the products are demonstrated knowledgeably so they can make wise purchases |
Safeway | North Vancouver Customer Service Associate 8/2021 – 7/ 2022 |
|
BC Council of International Cooperation| Vancouver Event Planner Assistant (Volunteer) 10/2019 –1/2020
|
|
MOSAIC | Vancouver Immigrant and Refugee Settlement Facilitator (Volunteer) 10/2019– 9/2021 | • Conducted one-on-one detailed needs assessment and referrals and provided support virtually (during the time of pandemic) and in person. • Helped workshop facilitators in delivering informative sessions targeted at newcomers |
0 to 100 Iranian Trading Co | Tehran, Iran Customer Sales Advisor 7/2016 – 12/2019 | • Audited customer account information to identify issues and develop solutions. • Delivered fast, friendly, knowledgeable service for routine questions and complaints. |
Ghalamchi Educational Institute | Tehran, Iran Educational Advisor 10/2009 – 8/ 2015 | • Fostered a sense of satisfaction among students and parents by providing tailored academic guidance, assisting in setting achievable objectives, and elucidating the pathways for individual career goals. • led customer-centred workshops and information sessions on a broad spectrum of educational topics such as course selection and study techniques. |
Education
New York Institute of Technology, Vancouver, BC
Master of Business Administration (MBA)
12/2021
The University of Tehran | Iran, Tehran
Master’s in Library Science
04/2015
The University of Tehran | Iran, Tehran
Bachelor’s in Library Science
04/2009
Professionals who compete with Sheida
Professionals in the same Customer Service / Support sector as Sheida Mehrabi
Professionals from different sectors near Vancouver, Metro Vancouver Regional District
Jobs near Vancouver, Metro Vancouver Regional District
-
electrical systems planning engineer
Found in: Talent CA 2 C2 - 7 hours ago
BC Hydro Burnaby, CanadaEducation: · Expérience: · Education · Bachelor's degree · Experience · 5 years or more · Green job · Involves duties and responsibilities that lead to positive environmental outcomes · Workplace information · Remote work available · Other benefits · Other benefits · Durée de l ...
-
personal care attendant
Found in: Talent CA 2 C2 - 1 week ago
Tree of Life Home Health Care Inc North Vancouver, CanadaEducation: Secondary (high) school graduation certificate · Experience: 7 months to less than 1 year · or equivalent experience · Work site environment · Non-smoking · Tasks · Assist clients in water (i.e. pool) · Assist clients with bathing and other aspects of personal hygiene ...
-
carpenter
Found in: Talent CA 2 C2 - 2 days ago
Sucha Framing Ltd. Surrey, CanadaEducation: No degree, certificate or diploma · Experience: Will train · Work setting · Construction · Tasks · Read and interpret blueprints, drawings and sketches to determine specifications and calculate requirements · Prepare layouts in conformance to building codes, using meas ...