Shelly Lafantaisie

• L&D Partner with 25+ years of experience
• Professional Consultant for a Project Management Office with 10 years of experience
• Senior Instructional Designer & Trainer for Global Business Process Outsourcing for 13 years 
• Two years as a Training Content and Platforms Manager
• Learning Experience Architect
• Technical Writer & Editor
• Graphic Designer & Illustrator

Throughout my career, I’ve partnered with Fortune 500 clients to architect and execute strategic learning solutions that transform leadership capabilities and drive real business outcomes. I’ve designed and facilitated manager and executive-level training programs for diverse audiences across industries, led global BPO design and development teams, and driven blended learning initiatives that span instructor-led, virtual, and on-demand platforms. My work integrates human-centered design, data-informed decision-making, and a strong background in adult learning theory to deliver learning experiences that are relevant, scalable, and measurable.

I graduated with honours and earned a diploma in Law & Security Business Administration. I excelled in business writing, crisis intervention, and computers. 

I earned my trainer certification in 2000, and then my Training Masters in 2001. I've completed Development Leadership Training and Process Improvement Training such as Six Sigma.