Sheri Grams

I have been working for my current employer for 19.5 years, and have been in payroll, benefits and disability management since 2013.  I am passionate about working with our team members guiding them through our disability claim process and working with them and all internal and external stakeholders to provide them the best support possible.  Working closely with the team members, I work very closely with all stakeholders to prepare return-to-work program details to have the team member return to fulfilling and meaningful work.  September 2023, I received my designation for Certified Return to Work Coordinator.  
I love working with a diverse, collaborative team to provide superior support to our team members.  

I am currently looking for a part-time position for the evenings and weekends as necessary.  I am looking forward to working with a high energy, collaborative team striving for exceptional customer service.

June 2013 to present
Payroll & Benefits Administrator - review and accurately report hours and rates of pay worked through time and attendance software - Timezone.  Onboard new staff providing employment contracts and payroll forms.  Enrol new staff in benefits program.  Specialized in providing exceptional customer service to internal business partners, clients and plan participants  via phone, mail and electronic media.  Issue staff ID badges for facility access.  Facilitating of medical leaves providing communication to internal and external stakeholders.  Creating return-to-work programs as necessary and specific for each team members condition.  Maintain staff personnel files.

August 2009-June 2013
Administrative Assistant - Cash sales (team members orders of product bought through the warehouse.  Balancing of till and filing of orders.  Accounts payable, ordering of office supplies, facilitating repairs to all office equipment. Cover front reception for vacation.

May 2004 - August 2009
Material Handler - filling outbound orders in all areas of the warehouse, except non-conveyables.  Trained to operate forklift, EOP, SA lift trucks.  Worked in receiving, sortation and covered for holidays in the computer room.  Data entry as a receiving clerk on the afternoon shift.
 

September 2023 - Certified Return to Work Coordinator designation

2013 - Payroll Compliance Professional designation

Grade 12 dipoloma
Carihi Secondary High School, Campbell River, BC