beBee background
Professionals
>
Ottawa
Shohreh Aghababaei

Shohreh Aghababaei

Customer Service Representative

Customer Service / Support

Ottawa, Ottawa

Social

Services offered

Friendly and dedicated customer service with 1 year of experience, committed to delivering exceptional
service and building positive customer relationships. Seeking to leverage my proven communication and
problem-solving skills to contribute to the success of a customer-centric organization.

Customer service representative
Customer support
Approximate rate: CAD$ 20 per hour

Experience

  • Interacted with customers’ in-person, over the phone, and via email, addressing inquiries, resolving issues, and providing product information. 
  • Assisted customers with purchases, processed transactions accurately, and handled returns or exchanges following company policies. 
  • Acted as a point of contact between customers and various departments to ensure timely and satisfactory resolution of concerns. 
  • Maintained in-depth knowledge of products and services, offering personalized recommendations to meet customer needs. 
  • Handled customer complaints with empathy and professionalism, turning negative experiences into positive ones. 
  • Collaborated with team members to improve overall customer satisfaction ratings and achieve sales goals. 

Education

Complete diploma certificate and not complete Bsc degree. I'm not student now. 

Professionals in the same Customer Service / Support sector as Shohreh Aghababaei

Professionals from different sectors near Ottawa, Ottawa

Other users who are called Shohreh

Jobs near Ottawa, Ottawa

  • Work in company

    Customer Service Representative

    Ottawa Flowers Inc.

    Company Description · At Ottawa Flowers Inc., we are dedicated to meeting the needs of our customers, offering personalized service for every occasion. With a team of internationally trained floral designers, we provide customized arrangements and gift baskets, from simple to ele ...

    Ottawa

    1 day ago

  • Work in company

    Customer Service Representative

    Rebel

    · Role: Customer Service Representative · Team: Customer Service Team · Location: In-Office in Ottawa location (377 Dalhousie Street) · Reports to: Customer Support Manager · About Rebel · OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE. · We believe that ...

    Ottawa, ON, Canada

    1 week ago

  • Work in company

    Customer Service Associate – Customer Service Representative

    Canadian Tire Corporation, Ltd.

    Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you · Job summary · The ...

    Nepean, ON KH Z

    2 weeks ago

See jobs in Ottawa, Ottawa