Siddhanta Raj Basnet

 I worked as a customer service representative and a receptionist .

Customer Service Representative Lotus Mart - Kathmandu April 2022 to June 2023 

• Duties And Responsibilities 

1. Maintain financial accounts by processing customer adjustments 

2. Recommend potential products or services to management by analyzing customer needs

 3. Prepare product or service reports by collecting and analyzing customer information 

4. Handle customer complaints, provide appropriate solutions 

Receptionist Go Green Store - Kathmandu July 2020 to September 2021 

• Duties And Responsibilities 

1. Greeting and directing visitors, customers, and guests 

2. Answering and making phone calls on behalf of office employees 

3. Handling office correspondence, mail, and documents 

4. Maintaining office supplies, records, and calendars 

5. Scheduling and cancelling appointments and meetings 

Secondary Level Education In Biology with Mathematics

Goldengate International Secondary School (2017-2019)

College Diploma In Nutrition and Food Service Management 

Conestoga College Doon Campus (September 2023- Current)