Sihota Harnoor S

Sihota Harnoor

Vancouver, Metro Vancouver Regional District

This professional is in active search of jobs

engineering Freelancer

About me:

Hi, I am Harnoor. 

Education:

I have a Diploma in Business and Information and Technology and am working on completing my Bachelor's in Business Administration degree. 

Experience:

Business Analyst                                                                                              2020

Big Hearts Home Care, Coquitlam, BC

  • Conducted requirements gathering with business team through deliberate interview to assess project deliverables
  • Translated business requirements into work items for web developers
  • Mapped out business processes to identify areas for improvement and development
  • Prepared mock-ups for stakeholders to assess if requirements meet expectations
  • Prepared user manuals for stakeholders to assist in training and implementation of new developments
  • Presented technical issues to business team and developed workarounds
  • Managed communication between business team, development team, and team of consultants

Sales Associate                                                                                              2016 – 2017

Perfume Club Guildford Surrey, BC

  • Built strong customer base by providing personalized product guidance
  • Interacted with approximately 20 customers daily
  • Performed daily tasks including stocking, creating merchandise displays, and inventory control 
  • Exceeded monthly sales quotas for perfumes

 

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