Silvia Marion

Dedicated professional with the experience, consistency, and dedication to build the most successful partnerships. Strong focus on customer service, product knowledge and employee/client development. Works independently to achieve and exceed targets

Business Development | Simple Solutions 

DECEMBER 2023-PRESENT 

• Developed and executed the vision for a business dedicated to the production and sale of holistic products. This involved research, testing, bringing to life and marketing brands designed for consumer consumption.

Field Sales Representative | TTi Canada-Hoover, Hart and Milwaukee Tools 

FEBRUARY 2022-NOVEMBER 2023 

• Built relationships and brand awareness for TTi's-Hoover, Hart and Milwaukee brands 
• Increased sales and negotiated extra inventory space with stack outs, end caps and a boutique installation in CTC Ottawa flagship store 
• Worked closely with associates and customers at Canadian Tire, Walmart and Home Depot 
• Trained associates and clients on all products 

Product Specialist | Relm Cannabis           

FEBRUARY 2021-FEBRUARY 2022

• Second sales lead within the first month resulting in customer loyalty and increased sales. 
• Product knowledge training with license producers. 
• Created product knowledge reports for staff to increase sales, customer awareness and loyalty. 

Ontario Market Account Representative/Supervisor | Starbucks                     

 MAY 2014-JANUARY 2021 

• Covered 108 stores in Ontario. Built relationships and brand awareness. 
• Provided weekly reports describing store opportunities, visual displays and inventory. 
• Executed formal training for 40 holiday demonstrators and managed their progress 
• Supervisor, managed a staff of 28 at the line level. Certified Coffee Master and Barista Trainer. 
• Daily inventory and food management with less than 5% waste. 
• Daily cash routines, balancing safe, tender, reconciliation and deposits. 

Lead Producer | Periscope Events  

2011-2013 

• Liaison between event clients, Target and Starbucks, and event facilities 
• Managed staff for 7 hiring events in Guelph, Hamilton, Oakville and Mississauga 
• Starbucks event led to the Ontario Market Account Rep. position 

Office Administrator | Restore Physiotherapy  

APRIL 2008-March 2011

• Managing 6 Physiotherapist 
• Daily office routines: Client booking, rescheduling and up selling of products 
• Daily bookkeeping 
• WSIB billing 

Office Manager | Bronte Natural Health Clinic 

JANUARY 2002-DECEMBER 2007 

• Managing 2 Naturopathic Doctors 
• Daily office routines: Client booking, rescheduling and up selling of products 
• Daily bookkeeping 
• Product maintenance and ordering 
• Client testing  

Personal Chef | The Love of Cooking, Business Owner 

2001-2011 

• Created meal plans and healthy meals for clients 
• Public and private meal prep classes specializing in vegetarian and raw food. 
• Catering events. 

Manager |Bell Canada

1981-1995 
Progressively upward positions focused on enhancing customer service, increasing profitability and cost reduction. These included: Operator Services (411 Call Centre), Administration-Network Design, Manager Sales Support, Manager-Network Design, Large Business Systems. Created the most cost-efficient way for large companies to run their systems. 

Business Diploma | Toronto School of Business - 1987 

Business Skills | Microsoft Office, SAP Concur, Monday, Sharepoint, Workplace, Workday and Teams 

Cannsell Certificate | Government of Ontario - 2020 

Cannabis-Pain Management | University of Israel - 2020 

Chef | United States Personal Chef Association - 2001