Simran Kaur

Born and brought up in Delhi, India, I moved to Vancouver, BC, two years ago where i was studying and working part time. 

After successful completion of my graduate program in Business Management, I am now aspiring to expand my business knowledge in food industry through a lucrative employment opportunity in a dynamic professional environment.

Having worked part time in Purdys Chocolateir as CSR and Dairy Queen as a Supervisor, I have enhanced  my leadership, team work and communication skills and gained valuable knowledge.

I am self- motivated towards my career goals and never shy away from  working hard to contribute to the best of my abilities towards the organisation's success.

My hobbies include writing and reading and I am open to having meaningful connections with like minded and motivated individuals.

If given the opportunity, I will leave no stone unturned to prove an asset to the  organisation.

Customer Service Representative (CSR) Purdy’s Chocolate Head Office, Vancouver, BC
(August 2022 to December 2022)
1. Effective communication with customers and providing knowledge about the product

 2. Keeping records of customer interactions, transactions, comments, and complaints.

3. Ensuring customer satisfaction and providing professional customer support.

4.  Fundraising program for potential customers to help the organisation sell the products.

Supervisor at Dairy Queen, Coquitlam, BC 

( March 2022 To December 2022)
1. Opening and closing of store along with making deposits and daily reports 2. Training new staff, sanitization, and safety procedures.
3. Keep inventories of food and equipment and order new supplies. 

Store Front at Tim Hortons, Coquitlam, BC

(May 2021 To February 2022)
1. At front desk taking orders and resolving issues with customers
2. Baking meals and donuts along with making drinks and sandwiches
3. Maintaining store standards, cleanliness, and good working environment. 4.Maintaining the fresh check and production sheet

Cambrian College 

Business Management