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Soubhagya Biswal

Soubhagya Biswal

IT Production Support Lead

Technology / Internet

Toronto, Ontario

Social

Services offered

Technology Leader who undertakes complex assignments which includes technical and management efforts, meets tight deadlines, and delivers superior performance with over 11+ Years of Experience in Project Implementation, Development and Supporting/Providing Service Delivery Support. Was part of the team Adopted Agile Transformation first in the organization. Have experience in working and communicating closely with clients from 60+ countries across world. Supporting a Global Platform Across multiple regions (North America, Latam, Europe, Africa, MEA, SENAP) with 24X7 Support Model including ~50k Daily Users. 

Project implementation
Release manager
Scrum master
Production support
It support
Application development
Approximate rate: CAD$ 70 per hour

Experience

  • 5 + years of experience in application development.
  • 6+ years of experience in Production Support (Technical, Functional, and Infra).
  • Worked as scrum master in production support.
  • Worked as release manager.
  • Expert in handling critical client and Sev1 and Sev2 (24* 7 Production support).
  • Tibco BW, EMS, Tibco Admin, Unix, PLSQL, PostgreSQL, Microsoft Azure, Data Dog.
  • TIBCO Certified Associate- Business Works.

Education

Bachelor of Technology– Institute of Technical Education and Research, Bhubaneswar, India 

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