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Burlington
Starra Matysiak

Starra Matysiak

Dedicated Administrative Professional

Customer Service / Support

Burlington, Ontario

Social


About Starra Matysiak:

With over 5 years of experience in administrative and project coordination roles, I am an adaptable and detail-oriented professional with a proven track record of supporting teams in both corporate and non-profit environments. As an Executive Administrative Assistant and Project Coordinator with Eagle Spirits of the Great Waters, I’ve successfully managed a range of administrative tasks, from data entry and scheduling to event coordination and communication strategies.

I am passionate about organization, fostering community, and helping others thrive. My work in Indigenous community initiatives has deepened my commitment to inclusivity, collaboration, and ensuring that all stakeholders feel heard and supported. I’m driven by a desire to build environments that empower individuals, whether through seamless administrative processes or through impactful community events.

In addition to my strong organizational skills, I have mastered advanced proficiency in Microsoft Office Suite, Google Workspace, and data management systems, allowing me to streamline processes and improve efficiency. I also excel in communication, with a focus on building positive relationships with diverse teams, clients, and community members. My ability to manage multiple priorities and handle sensitive information with discretion has consistently contributed to the success of the projects and teams I support.

Experience

SUMMARY OF QUALIFICATIONS

• Over five years of experience in administrative support, customer service, and project

coordination.

• Skilled in managing schedules, maintaining records, and coordinating meetings to support

organizational goals.

• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace, and

various data management systems.

• Experienced in handling sensitive and confidential information with professionalism.

• Strong interpersonal, organizational, and multitasking abilities, with a proven track record of

enhancing workflows.

• Detail-oriented and highly organized, with proven ability to prioritize tasks and meet

deadlines in fast-paced settings.

PROFESSIONAL WORK EXPERIENCE

Executive Administrative Assistant & Project Coordinator

Eagle Spirits of the Great Waters, Mississauga, ON

Nonprofit Indigenous Arts and Cultures Organization Jan 2024-Present

• Coordinate administrative processes, including scheduling meetings, maintaining records,

and preparing agendas and minutes.

• Manage event logistics, ensuring alignment with organizational policies and deadlines.

• Act as a liaison between internal teams, external stakeholders, and community leaders to

facilitate program delivery.

• Process documentation and payments for events while ensuring compliance with

standards.

• Assist with grant administration, preparing reports, managing budgets, and tracking

outcomes.

Consultant/Customer Service/Data Entry

Jenny Craig, Burlington, ON June 2019-June 2023

• Provided personalized client service, ensuring accuracy and confidentiality in data

management and reporting.

• Scheduled appointments and handled cash transactions, maintaining operational

efficiency.

• Trained new team members on customer service protocols to ensure consistent

performance.

• Addressed client inquiries with professionalism, fostering strong customer relationships.

KEY ACHIEVEMENTS

• Successfully coordinated community events and exhibitions, enhancing public engagement.

• Streamlined administrative workflows, improving operational efficiency.

• Secured grant funding to support organizational initiatives and sustainability.

• Developed policies to enhance volunteer engagement and program delivery

Education

EDUCATION AND TRAINING

Honours Bachelor of Social Science in Criminology, Law and Society & Political Science

University of Toronto

2018-2022

Certificate: Nonprofit Management and Grant Writing Suite (In Progress)

McMaster University

 

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