Stelian Stefan

Dedicated and results-driven Salesforce Administrator and Business Analyst with a proven track record of optimizing Salesforce solutions to drive business success. With a unique blend of technical expertise and business acumen, my mission is to leverage data-driven insights and strategic Salesforce customization to empower organizations, streamline processes, and maximize operational efficiency. Seeking a challenging role where I can utilize my skills to enhance Salesforce ecosystems and deliver measurable value to the organization's bottom line.

• Provide comprehensive functional support to CRM and CPQ users, ensuring their needs and requirements are met at the enterprise level.
• Conduct thorough testing and troubleshooting of designed solutions to ensure alignment with business requirements and smooth system operations.
• Manage and oversee integrated applications, including Conga Composer, DocuSign, LinkedIn Navigator, ChurnZero, FieldSpy, Rollup Helper, and Duplicate Check, among others.
• Develop and maintain business processes using key components such as process builders, flows, and approval processes/advanced approval processes, formula and validation rules.
• Ensure the integrity and accuracy of the database by conducting regular maintenance tasks such as data cleansing and duplicate record management.
• Deliver training sessions and create documentation to educate users and stakeholders on system functionalities and best practices 
• Demonstrate the ability to work autonomously, as part of a team, and handle multiple task assignments concurrently, effectively managing priorities and meeting deadlines.
• Perform user-acceptance tests to validate system changes and enhancements, ensuring they align with business requirements and deliver the expected outcomes.

• 18 Superbadges, Salesforce                                                                                                                                  March 3, 2023
• Double Ranger Badge, Salesforce                                                                                                                        March 3, 2023
• Certified, Advanced Administrator Salesforce                                                                                              December 2021
• Certified, App Builder Salesforce                                                                                                                                 May 2020                                                                        
• Certified, Certified CPQ Specialist Salesforce                                                                                                March 2020                                                                                             
• Certified, Certified Sales Cloud Salesforce                                                                                                          January 2020
• Certified, Certified Administrator Salesforce                                                                                  November 2019
• Computer Programmer,  Conestoga College                                                                          September 2008 – July 2011